Office Assistant

Essential Job Responsibilities:

• Receive phone calls and respond to patient concerns.
• Obtain prior authorizations for prescriptions and procedures.
• Access and use EMR system.
• Schedule follow-up appointments for physician.
• Assist with other office duties as needed.

Education: High School Diploma 

Experience: One or more years health care experience preferred.

Performance Requirements:

Knowledge:

1. Contemporary office practices, procedures and techniques
2. Spelling, vocabulary, math and grammar skills appropriate to the level of the position

Skills:

1. Operating a computer and various software packages
2. Operating a variety of office equipment
3. Creating, organizing and keeping records

Abilities:

1. Develop and maintain effective working relationships
2. Maintain a reliable and dependable attendance record
3. Provide effective and responsive service to clinic patients

Equipment Operated: Standard office equipment including computers, fax machines, copiers, printers, telephones, etc.

Work Environment: Position is in a well-lighted office environment. 

Mental/Physical Requirements: Involves sitting approximately 90 percent of the day, walking or standing the remainder.