We Knead help at our new Downtown location
Job Description
An Office Assistant provides crucial administrative and clerical support to ensure the smooth functioning of an office environment. Their responsibilities often include answering phones, managing correspondence, scheduling appointments, maintaining files, scanning, inventory, ordering office supplies, some accounting, and handling general office duties. The Office Assistant may also be the first point of contact for visitors and clients, playing a key role in creating a positive first impression.
The keys to success in this position are reliability, efficiency, accuracy, high-level of customer service, an inclination to take the lead to ensure excellence, and interest in learning and career development.
Key Duties and Responsibilities
- Assisting with data entry (Digitization, Manual Data Entry, Bookkeeping, Online Data Entry, Offline Data Entry), document preparation, laminating, filing, scanning, light accounting, creating spreadsheets
- Answering the phone, checking voicemail, taking accurate messages, directing inquiries to the appropriate personnel, and managing email correspondence
- Facilitates the resolution of customer complaints coming into the corporate office or problems to ensure satisfaction and return business
- Researching and resolving sales transaction issues utilizing industry-specific software.
- Using Point of Sale and other software to manage the Beyond Bread Gift Card program
- Maintaining office supplies inventory and placing orders online; this includes maintaining inventory, tracking, and placing other orders (uniforms, some warehouse supplies, etc) by email, phone or online; ensuring office equipment is in working order
- Preparing and mailing out gift cards and packages. Delivering mail & parcels to the post office.
- Performs other related duties as requested by the President, Office Manager, Accounting Assistant, and Store Leadership Team Members
- Managing deliveries that come in or need to be prepared to go out
- Knowledgeable on Beyond Bread’s menu, concepts and restaurant processes
- Assisting in company marketing by communicating and producing materials for products
- Regularly updating existing records in databases and other systems
- Maintains a professional appearance and grooming standards per our Dress Code and Appearance policy
- Special projects and research related to Beyond Bread’s corporate functioning
Job Qualifications and Requirements
Essential:
- Must be 22 years or older
- Previous restaurant experience is a plus
- High school diploma or equivalent required; additional education or certification in office administration is a plus
- Proficient in using computer software programs such as Google Workspace and Microsoft Office Suite, and utilizing accounting software to assist with bookkeeping tasks
- Excellent customer service skills that include active listening, communicating courteously, both verbal and written
- High attention to detail, obsessed with accuracy, and a desire to learn
- Strong organizational skills with the ability to multitask and prioritize tasks effectively
- Punctual, reliable, and a team player
- A natural leader with the desire to teach and share knowledge
- Displays a willingness to make decisions while displaying a high level of reasoning skills and accurate judgment
- Ability to maintain confidentiality and handle sensitive information with professionalism
- Demonstrates knowledge of general accounting principles, practices, and the basic application and use of concepts, theories, and terminology in accounting
- Mathematical skills: ability to calculate figures and amounts such as discounts, interest, commissions, portions, percentages, circumference, and volume
- Ability to adapt to new systems, and processes well, and seeks out training to enhance knowledge, skills and abilities
- Ability to work independently but also collaborate with others to support the overall office environment
- Must have reliable transportation
NOTE: This job description is not intended to be all-inclusive. The employee may perform other related duties as required to meet the ongoing needs of the company.
Physical Requirements:
The physical requirements must be met by an employee to successfully perform the essential functions of this job.
- Able to lift 25 pounds frequently and up to 50 pounds occasionally
- Solid stamina and able to sit, stand, and/or walk around for up to 6 hours at a time
- Full range of motion needed in wrists, hands, and fingers
- Able to bend, kneel, and reach as needed
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
WE'VE GOT WHAT YOU KNEAD!
Looking for a job in a fun, fast-paced working environment? Come join our awesome team and enjoy flexible schedules, free shift meals, a free daily loaf of bread, career growth and much more!Beyond Bread is your Tucson Born and Bread scratch kitchen. Serving up your favorite sandwiches, soups, salads and pastries fresh daily. We have locations throughout Tucson: Northwest on the southeast corner of Ina and Oracle. Central on Campbell between Glenn and Ft. Lowell. East in the Monterey Village Shopping Center at Wilmot.
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