Office Assistant

Salary :

$20 - 23 hourly

Company : East Coast Emergency Lighting

Job Type : Full Time

Millstone, Va

Job Description - Office Assistant

East Coast Emergency Lighting, Inc. has been the leader in the emergency vehicle industry for over 25 years, with locations in New Jersey, New York, Virginia, Florida, and Pennsylvania. At East Coast Emergency Lighting, Inc., our mission is to provide a superior customer experience, supply only the best quality brands, and achieve the highest degree of workmanship. We take pride in every vehicle created and upfitted while being recognized as sales and installation specialists within the industry.

An incredible culture, stellar reputation, and an amazing opportunity to work in a growing company!

The Office Assistant will provide administrative support to ensure the smooth operation of the office. Responsibilities include greeting and assisting customers, answering and routing incoming calls, assisting with clerical and accounting tasks, and maintaining company documents. The ideal candidate will have excellent communication skills, strong organizational abilities, and a professional demeanor to create a welcoming and efficient front-office environment.

Our Employee Compensation and Benefits show how much we value our Team!

Compensation and Benefits

$20 -$23 per hour based on experience
Health Benefits (Medical, Dental, and Vision)
401K
Paid time off and holidays

Schedule
Full-Time 8 AM-4 PM Monday – Friday

Location

200 Meco Drive
Millstone, New Jersey 08535

Key Responsibilities and Accountabilities

Reception, Customer Service, & Administrative support

Greet visitors and customers in a friendly and professional manner
Direct guests to the appropriate personnel or department
Address customer inquiries in person, over the phone, or via email
Work with all company departments to ensure an efficient working environment

Phone & Communication Management

Answer and route incoming calls to the appropriate staff members
Take accurate messages and ensure timely delivery to the correct recipient
Maintain the company’s main email inbox and forward messages as necessary

Clerical & Administrative Support

Assist with filing, copying, scanning, and data entry tasks
Prepare and distribute correspondence, reports, and other documents
Schedule appointments and maintain office calendars as needed
Support and assist the President and management staff with administrative tasks

Document Management

Maintain and organize company records and files, both physical and electronic
Ensure documents are stored securely and accessible when needed
Assist with updating and maintaining databases and recordkeeping systems

Collections/Accounting

Call or email clients to remind them of outstanding payments
Send follow-up notices or statements
Work with customers to arrange payment schedules if needed
Document all collection efforts and communications
Record payments and adjustments in accounting software

Qualifications

High school diploma or equivalent; additional administrative training preferred
2+ years of clerical or administrative experience
Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and office equipment
Strong interpersonal, verbal, and written communication skills
Excellent organizational skills and attention to detail
Ability to manage multiple tasks and work in a fast-paced environment
Professional appearance and demeanor

Core Competencies

Customer Service Excellence
Professional Communication
Time Management
Attention to Detail
Teamwork & Collaboration
Confidentiality & Data Security

We look forward to receiving your resume!

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Office Assistant

Job Description - Office Assistant

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