Office Assistant

This position will be at our Strawberry Ridge Village community. Primarily responsible for providing support to the Community Manager.

Primary Duties & Responsibilities

• Attract new customers and guests through excellent customer service and adding value to the living
experience of our residents
• Understand and apply your skills in Microsoft Office applications, and other web-based
applications including email and Manage America property management system
• Regular community inspections of residents' homes using a golf cart or on foot.
• Understanding and assistance with the laws governing Residential Tenancies appropriate to 1he
community.
• Delivering of notices to tenants with follow-up as needed.
• Filing, answering phones and scheduling appointments for sales/rentals, bookkeeper, and
Community Manager.
• Be able to work Saturdays 9-1 with another four hours off during the week.
• Other assigned duties from the community manager
• Fill in for Community Manager when required
• Use resident relation and communication skills in keeping with the culture and values of Cove
Communities

Required Skills/Abilities:

• Strong communication skills both written and verbal.
• Ability to prioritize with effective time management and organizational skills.
• Strongly demonstrates ability to multi-task in a fast-paced environment while maintaining a high
level of accuracy and attention to detail.
• Adaptable and resourceful self-starter with a positive, can-do attitude.
• Be able to walk outside on uneven ground in the elements for several hours daily.

Education and Experience

• High school diploma or equivalent
• Experience in Property Management office preferred.

Living Our Core Values

Our Core Values are a way of life, not just empty promises. We’re searching for team members who:

• Love what they do to make our guests’ dreams come true and show it through delivering service excellence authentically.


• Continually raise the bar by investing in their personal development and looking for innovative ways to exceed our guests’ expectations.


• Make every moment count, so our Team Members look forward to coming to work every day, and our guests look forward to creating new memories on their return visits.


• Consistently do the right thing for our Team Members and guests by keeping promises, delivering on commitments and building trust along the way.


• Demonstrate kindness by following the ‘Golden Rule’, ensuring that Team Members and guests have a voice and feel valued.

About Cove Communities

Cove Communities is well capitalized, progressive real estate company that acquires manufactured housing communities and RV resorts in the US. The founders of the company have a track record of building and managing dynamic, fast-growing companies with exciting upward mobility and remuneration for those Team Members that propel results.