Office Assistant 2

Department:  Northwest Indian Treatment Center   

Reports to:  Manager of Administrative Operations  

FLSA Status: Non-Exempt  

TS Range: 5/6 ($21.30)

Opening Date: 8/15/2025

Closing Date:  8/29/2025 

SUMMARY: 

Serves as the primary point of contact for all incoming calls and visitors, ensuring professional, compassionate, and respectful experience aligned with the values of a residential treatment environment. Manages front desk operations, directs inquiries to appropriate staff, and maintains a welcoming and secure reception area. Provides comprehensive administrative support to the entire department, including scheduling appointments, preparing documentation, maintaining records, and facilitating internal communications. Plays a vital role in supporting the daily operations of the facility and organized environment for residents and staff.

Demonstrates the ability to manage multiple tasks simultaneously while maintaining accuracy and efficiency. Communicates effectively with internal and external stakeholders to ensure clarity, professionalism, and timely resolution of inquiries. Operates independently within defined guidelines to prioritize and initiate work activities. Decision-making is limited to selecting appropriate methods or procedures, with supervisory support available for non-standard situations. Work is periodically reviewed to ensure compliance with applicable policies, procedures, and standards.

This position interacts with patients and coworkers demonstrating DBT skills to ensure necessary information sharing and consistent practice. Uses DBT skills to make appropriate interventions in emotion-laden situations.

ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following. 

· Consistently demonstrates DBT skills in interaction with employees, peers, patients and external entities.

· Ensure supplies are ordered and monitor inventories. 0000

• Ensure employees are registered for training and travel arrangements are coordinated with the tribe. 
• Operate equipment such as calculators, copiers, computer and fax machine.
• Monitors and maintain filing and storage systems.
• Prepares and edits correspondence and reports with attention to grammar and accuracy, proficient in Microsoft Word,      Access, and Excel for document and database management.
• Answers telephone; coordinates the message delivery system; refers calls to proper person; operates a central telephone switchboard; greets visitors, and answers inquiries from the public.
• Logs, stamps and deliver incoming daily mail to appropriate boxes.
• Performs addition and subtraction, reading and copying of figures, or counting and recording.
• Properly uphold multiple projects
• Other duties may be assigned.

SUPERVISORY RESPONSIBILITIES: This position has no supervisory responsibilities 

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Must not be under current investigation by the Department of Health or found in noncompliance with DOH ethical standards

LANGUAGE SKILLS: Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Skillfully and appropriately demonstrating DBT skills. Must be able to speak before groups in an engaging manner that maintains attention and work with a team to implement training

MATHEMATICAL SKILLS: Ability to perform basic arithmetic operations including addition, subtraction, multiplication, and division. Proficient in handling numerical data, preparing simple reports, and verifying accuracy of financial or inventory records.

REASONING ABILITY: Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

CERTIFICATES, LICENSES, REGISTRATIONS: Must have a current, valid Washington State Driver’s License. The successful applicant must pass a criminal history background check. Must be insured by the Tribe’s insurance carrier. Must complete TB test and CPR training

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

The successful applicant will regularly be required to talk and hear, frequently required to stand, walk, sit, use hands to finger, handle, or feel and reach with hands and arms and occasionally be required to climb or balance, stoop, kneel, crouch or crawl, taste or smell. The employee may frequently be required to lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision; distance vision; peripheral vision and depth perception.

WORK ENVIRONMENT: The work environmental characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level for this position is generally moderate.

DRUG FREE WORKPLACE: The successful candidate will be required to have a urinalysis for drug and alcohol screening in accordance with the Tribe’s Drug Free Workplace Policy.

INDIAN PREFERENCE: Indian Preference will be exercised in the hiring of this position in accordance with the Tribe’s Personnel Policies.

TO APPLY: Submit application packets including a resume and cover letter to [email protected] Contact Human Resources for more information: 360-432-3865. 

EDUCATION and/or EXPERIENCE: High school graduation or GED and two years of office administration or clerical experience. Note: Some positions in this class will require keyboarding or typing accurately at a net speed of 40 words per minute or faster.