Office Assistant / Patient Scheduler / Receptionist

Salary :

$25 - 35 hourly

Company : Peninsula Dermatology Medical Group

Job Type : Full Time

Burlingame, Ca 94010

Job Description - Office Assistant / Patient Scheduler / Receptionist

We are seeking an Office Assistant/Scheduler to join our team! You will perform clerical and administrative functions in order to drive company success.

Responsibilities:

Answer telephones while maintaining proper and professional telephone etiquette

Provide a warm, friendly, supportive, and professional “First impression” of PDMG

Effectively communicate between the patient and other departments of the office

Maintain good communication with co-workers to function as a team and get the job done

Accurate current patient information to assist in maximizing payments for services rendered

Compliance of HIPAA privacy standards at all times – always verify patient Date of Birth (also refer to Confidentiality Agreement and Verification Protocol)

Protect patient confidentiality by making sure protected health information is secure

Schedule appointments accurately based on each, unique physicians schedule template

“Triage” and refer phone calls and/or messages to appropriate staff

Collect all necessary information and update/enter accurately into PM program:

Obtain current insurance information, scan, and update patient acct in PM program

Current demographic information: Address, phone number, etc.

Provide pertinent forms to patient - verify and check required forms are entirely completed by patient

Send messages to correct staff member(s), as required to “process” patients’ requests and needs

Confirm accuracy of monthly schedule with management

Notify management of any issues and problems requiring solutions as they occur

Perform other office tasks as assigned

Qualifications:

Previous experience in medical office administration is a must

Ability to prioritize and multitask

Excellent written and verbal communication skills

Strong attention to detail

Strong organizational skills

Compensation: $25.00 - $35.00 per hour

Peninsula Dermatology is the largest Dermatology practice in Burlingame. We are a full-service practice offering expert diagnosis and treatment of all skin, hair and nail diseases. Our 5 dermatologists are board certified and highly trained. We are very dedicated to our patients and are happy to answer any questions about conditions or procedures. We offer important dermatologic services including MOHS surgery, IPL therapy, skin cancer treatment, vascular treatment, fillers, phototherapy, photodynamic therapy, lasers, skin surgery and cosmetic procedures.

We can accommodate patients with little wait time and have ample free parking.

We also provide a variety of skincare products that we have researched and find useful for a variety of skin care needs.

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Office Assistant / Patient Scheduler / Receptionist

Job Description - Office Assistant / Patient Scheduler / Receptionist

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