Office Associate - 29177 - Competitive Pay

Why Exela?

Help us revolutionize the way that business around the world gets done. As a member of Team Exela, you’ll join a passionate, creative, and knowledgeable group of experts covering a wide range of industries and business sectors all driven by the same goal: To accelerate digital transformation.

A job at Exela represents an opportunity to join a vibrant community at the forefront of business innovation and to play a valuable role in an ongoing technological revolution. Exela’s core values of Authenticity, Accountability, and Action guide us to provide exceptional experiences for both our customers and our employees.

Job title: Office Services Associate 29177

Job Type: Full time – Regular

Pay Rate : $18hr-$20hr

Time : Monday-Friday 10am to 7pm

Hours per week: 40 hours

Location: Boston, MA 02110

Benefits: - Medical, Dental, Vision coverage. 401K

Job Summary:

We are looking for a customer-oriented service representative. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction., performing any and all duties as assigned by management to include; mail services, reprographics services, fax services, and messenger services.

Responsibilities:

• Establish operating procedures and quality standards.
• Test and evaluate mail and copy equipment and materials.
• Responsible for all aspects of Office Services equipment.
• Remain informed and adhere to all established safety and security procedures.
• Perform necessary adjustments as outlined in the operators’ manual for set equipment.
• Follow start-up, shutdown and clean-up procedures for equipment.
• Occasional performance of limited operations on more complex, automated equipment.
• Monitor operations and make mechanical adjustments as needed, to ensure proper quality output.

Skills and Requirements:

• Able to effectively communicate both verbally and written, with clients and company personnel.
• Customer service oriented.
• Able to effectively work individually or in a team environment.
• Demonstrated proficiency in operation of related equipment.
• Handle multiple projects simultaneously.
• Mail sorting and distribution
• High volume Copy/Print experience

Minimum Qualifications:

• High school diploma or equivalent GED preferred, but not required.
• Special license, certificate, specific education or training required.
• Directly related office equipment operation experience required.
• Minimum of 3 months customer service related experience preferred.
• Experience as a Site Representative and/or a minimum of 6 months demonstrated knowledge and experience in a related functional area.

Physical Requirements:

• Lifting up to 50 pounds
• Standing for long periods of time
• Significant walking

The pay rate for this position starts at $18hr; however, the base pay rate offered may vary depending on job-related knowledge, skills, and experience. Bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.

EEO Statement:

Exela is committed to creating a diverse environment and is proud to be an equal opportunity employer. Qualified applicants will be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, gender/sex, marital status, sexual orientation, gender identity, gender expression, veteran status, genetic information or any other characteristic protected by applicable federal, state, or local laws.

Exela endeavors to make www.exelatech.com accessible to any and all users. If you need assistance completing the application process, please contact us at [email protected].

Veterans

Exela welcomes job applicants from all walks of life and backgrounds, including those who are transitioning military members, veterans, reservists, National Guard members, military spouses, and their family members. Individuals will be considered no matter their military rank or specialty.

Pay Transparency Nondiscrimination Provision:

Exela will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.