Are you looking for a great team environment? Southern Farm Bureau Casualty Insurance Company is currently seeking a Office Claims Representative.
Southern Farm Bureau is a great company and an excellent place to work. The Company offers a family-oriented work environment and a rich benefit package including paid time off, company matched 401(k), pension/retirement, medical, dental, vision, group life, accidental death and dismemberment, employee assistance program, a continued education program, and a hybrid home/office work schedule. This position is located in Baton Rouge, LA.
The Office Claims Representative will resolve property damage and injury claims caused by or incurred by insureds. This includes verifying coverage, determining liability, evaluating damages and affecting a settlement with the parties involved.
Essential Functions | ||
• | Analyze policy contracts to determine coverage. | |
• | Negotiate fair settlement with insured, third party claimants and/or legal representatives and issue payment. | |
• | Collect settlement documents and prepare status reports for file documentation. | |
• | Investigate the facts surrounding the claim by using various types of communication such as telephone, mail, email, and other means available to determine liability. | |
• | Prepare status reports to the District Claims Manager and/or Office Claims Supervisor in a timeline designated by those individuals. | |
• | Assist in catastrophe claims operations as needed. | |
• | Attend training sessions to gain the skills and ability to perform the functions of a Claims Representative. | |
Additional Responsibilities | ||
• | Other duties and responsibilities as assigned. | |
• | Regular and predictable attendance is required. | |
Education | ||||||||
Education Level | Education Details | Req | Pref |
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H.S. Diploma | or equivalent required. | X |
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Bachelor's Degree |
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| X | Or | ||||
Other | Previous insurance or customer service experience (minimum 2 years) may be substituted for degree. | X |
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Other | Must be able to obtain required adjuster licenses in applicable states within one year of hire. | X |
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Other | Must be able to obtain appraiser license for FL & SC within one year of hire. | X |
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