Office Clerk I - Senior Services

Rate: $19.89 hourly

Full benefits package includes: MO Lagers Pension, medical, dental, life insurance, long-term disability and various voluntary benefit plans 

• Works at the Senior Center, receiving and assisting Senior Citizens daily
• Exhibits a professional image, behavior, appearance, and demeanor at all times
• Responds to public inquiries and provides general information to the public
• Receives and answers incoming phone calls
• Works the Senior Citizen Lunch Program – taking reservations, ordering meals, shopping for food and other items, taking payment, keeping emergency records for diners, serving lunch, making deposits and cleaning equipment and center after the program.
• Plans, schedules and executes the lunch program activities not limited to but including seasonal birthday parties, holiday entertainment, speakers, blood pressure and blood sugar nurse visits, and special events.
• Receives, stocks and organizes all shipments of catering and janitorial supplies
• Assists in receiving and distributing the Food Boxes for the St. Louis Area Food Bank – keeping applications current, delivering boxes to the senior’s car, and preparing the paperwork for audits
• Assists in Senior Citizen Trips by setting up trips, selling tickets and accompanying seniors on trips as City Representative when necessary
• Assisting with the Senior Citizen Tax Program by making appointments and reminder calls, and working as tax receptionist when necessary
• Assisting at Senior Citizen Events and Programs by selling tickets, decorating, serving meals and cleaning up after the event
• Working with Senior Citizen Transportation Program – making sure bus riders are properly signed up and have emergency cards on file
• Works with Senior Commission for monthly meetings, event planning, and event setup
• Performs other duties as directed

Education and Experience

The person in this position must have a high school diploma or its equivalent with specialized course work in office practices such as typing, bookkeeping, and filing preferred. Ability to effectively meet and deal with the public; ability to communicate effectively verbally and in writing; ability to handle stressful situations is vital for this position.

Knowledge, Skills and Abilities

Knowledge

• Operation of central telephone system
• Operation of mobile radio base system
• Modern office practices and procedures
• Basic accounting practices and procedures
• City systems and procedures
• Computerized accounting systems
• Recreation computer systems, including, but not limited to: Microsoft Office, Outlook, and Civic Rec 
• Filing systems and management
• Policies and procedures for handling cash
• Proper grammar and the use of English in speaking and writing
• Computer operations and applications, including word processing and spreadsheets
• Mathematical skills, including addition, subtraction, division, and multiplication
• General functions and operations of municipal government

Skills and Abilities

• Basic computer knowledge and skills a must. Experience with webpages a plus. 
• Basic math skills and finance knowledge. 
• Skill in operation of listed tools and equipment.
• Ability to effectively meet and deal with the public; ability to communicate effectively verbally and in writing; ability
• to handle stressful situations.
• Properly manage and handle cash
• Reconcile financial records and documentation
• Organizational skills
• Use various pieces of office equipment, including typewriters, photocopiers and facsimile machine
• Accurate typing and data entry using a personal computer
• Use a multi-line telephone system to answer and transfer calls
• Maintain confidentiality
• Proofread reports accurately
• Deal well with the public, even in stressful scenarios