Office Coordinator

The role:

Golden Pacific Bank (GPB), a division of Sofi Bank, NA is committed to providing financial services that build and support our customers. We look at each account opened or service offered as an opportunity to build a relationship and pathway toward our customers’ financial success. We are currently seeking an Office Manager who is responsible for the efficient operation of the center, excluding the operational performance and production. Additionally, there is an opportunity to create a connection and develop rapport with customers to provide outstanding personalized service in order to understand their most important financial needs allowing the Teller II to identify, uncover, promote and actively cross-sell Golden Pacific and SoFi Bank’s products and services while supporting the SoFi Bank’s strategic plan as well as individual branch goals.

 What you’ll do:

• Greeting guests to the Corporate and Lending Offices


• Coordination of site visitors (execs, investors)


• Accountable for security function for visitors


• Responsible for facility and space management


• Deliver al office-wide communications


• Provide assistance to President or other Executive Officers


• Announce guests, answer and route all incoming phone calls


• Oversee and distribute all mail to the appropriate departments


• Manage  facility safety, security. & site-specific vendors


• Order all business supplies for office


• Maintain office supply inventory and area


• Maintain break room supply inventory and area

Please note, this role will be on-site 5 days a week at our Sacramento Office.

What you’ll need:

• Ability to effectively respond to and interact with all levels of the organizational staff


• Some site to site travel


• Minimum 3 years’ people management experience


• Enjoys and thrives in a fast-paced environment


• Creative and positive problem solver


• High School Diploma or equivalent required; four-year college degree preferred


• Experience working in an organization with varied shifts (early, mid, late, overnight, etc.)


• Articulate and polished; successful represents the organization at external events


• Proficient in office systems including Microsoft Office & Google Products

Nice to have:

• Banking, financial services or auditing/regulatory background a plus