Office Coordinator & Bond Specialist

Description

Please note: We are not accepting applications or inquiries from external recruiters or staffing agencies. Direct applicants only.

In Fall 2024, Post Insurance joined forces with The Partners Group – a partnership built on shared principles and like-minded values (read more about it here).

Find your place at Post Insurance, a member of The Partners Group, a purpose-driven company committed to making a difference in our community through our work and inspiring others to do the same.

As one of the top independent insurance agencies in the area, Post Insurance, now a member of The Partners Group, is excited to continue providing first-class service to clients, partners, and the communities that we serve. 

Our shared success is driven by a culture that values partnerships. We’re looking for people who invest in their relationships, seek to learn, create winning solutions for all, and do what they say they are going to do. Hard work goes without saying at TPG, supported by our culture that thrives on having fun while living well. This is what it means to be a partner for our clients and teammates.

Are you ready to join an amazing organization that has won too many Employer of Choice awards to list? Let’s work together!

We are looking for an organized and customer-focused professional to join our Operations team in Boise, ID, as an Office Coordinator & Bond Specialist.

How you will make an impact 

The Office Coordinator & Bond Specialist position plays a key role in ensuring smooth day-to-day operations of our Boise office while supporting surety bond processing and client service. This individual will serve as the first point of contact for visitors, help maintain efficient office workflows, and manage essential bond-related documentation and communication - ultimately contributing to the firm’s exceptional client service standards. 

A typical day in this role

• Welcome visitors and manage incoming calls with professionalism and a service mindset
• Organize, prepare, and maintain office supplies, mail, records, and conference rooms
• Provide administrative support including scheduling meetings, coordinating office events, and preparing correspondence
• Support the surety bond team by preparing bond documents, tracking renewals, and communicating with clients and underwriters
• Manage incoming and outgoing bond-related correspondence and client communications
• Assist with monthly bond invoicing, audits, and reporting requirements

Key details

Location: Meridian, ID (in-office position)

Hours: 40 hours/week, Mon-Fri, 8:00am – 5:00 pm MT

Compensation: $21-30 hourly, non-exempt (depending on experience and qualifications)

Physical Requirements: Ability to sit for long periods of time, ability to communicate verbally and in writing, and ability to handle long periods of screen time.

Travel: None

Requirements

What you’ll bring to the table

• At least 1–3 years of administrative, insurance, and/or customer service experience
• High school diploma or equivalent required; bachelor’s degree preferred
• Intermediate proficiency in Microsoft Office programs (Excel, Word, Outlook, PowerPoint, Publisher/InDesign)
• Strong verbal and written communication skills and the ability to work effectively with internal teams, clients, and vendors
• High level of attention to detail, organizational skills, and follow-through on multiple priorities
• Ability to manage a reception area and coordinate office operations with professionalism and initiative

What will make you really stand out

• Experience working with surety bonds or in the insurance industry strongly preferred. Other experience in high-compliance, detail- and accuracy-driven roles (such as bookkeeping, payroll, accounting, or legal contracts) will also be considered.
• Familiarity with bond contract language, underwriting requirements, and renewal processes
• Active Property & Casualty license (a plus, but not required at date of hire)
• Confidence navigating carrier systems and CRMs
• Demonstrated ability to juggle multiple tasks while maintaining a high standard of accuracy and customer service

What TPG can offer you

• A rich benefits package including generous paid time off, medical and dental insurance, life and disability insurance, retirement plan, and employee stock purchase program 
• Support and development to cultivate your knowledge and continuing education to maintain or support your professional designations
• Community Involvement perks, including 8 hours paid volunteer time per quarter, charitable contributions matched by TPG, and an all-company holiday volunteer day

Commitment To Diversity

TPG promotes a culture of inclusion and is committed to growing the diversity of our workforce. This is a place where all employees have the opportunity to achieve their goals and meet the needs of our clients and the communities we serve. Embracing and encouraging a diverse range of perspectives makes us stronger, smarter, and more effective. The sum of our individual differences drives our culture, reputation, and achievements.

Apply Today

Complete the application using your resume! A cover letter is not required - but we'd love to learn why you're interested in the opportunity to join us.

The Partners Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

We use E-Verify to confirm the identity and employment eligibility of all new hires.