Office for Victims of Crime (OVC) Unit Manager

Summary of Responsibilities:

The OVC Unit Manager plays a pivotal role in leading and overseeing daily case management activities within the Office for Victims of Crime (OVC) Unit. This position provides direct supervision and guidance to unit staff to ensure compliance with tribal, state, and federal regulations, while fostering collaborative relationships with stakeholders. The OVC Unit Manager is responsible for maintaining program efficiency, resolving operational issues, and assisting the Victims Services Director with budget management.

Essential Duties and Responsibilities:

• Lead and supervise the OVC Unit staff, providing performance monitoring and guidance.
• Administer grants and diligently monitor grant compliance following program policies.
• Conduct audits of cases to verify adherence to program policies, funding requirements, and legal regulations.
• Ensure strict adherence to tribal, state, and federal laws during case management activities.
• Cultivate and sustain relationships between the OVC Unit, tribal programs, and state/federal agencies.
• Foster collaborations and partnerships to optimize program effectiveness.
• Organize and conduct staff meetings, offering comprehensive instruction and training on job tasks, duties, and techniques.
• Identify external training resources to meet staff development needs.
• Prepare and submit requisite reports to tribal, state, and federal agencies.
• Maintain thorough and organized documentation of program activities.
• Identify and resolve issues with Case Management Systems and electronic databases, implementing necessary enhancements to system functionality.
• Address and resolve internal and external inquiries pertaining to operational, personnel, and client service matters promptly and professionally.
• Continuously assess program needs and proactively propose solutions to enhance efficiency. Collaborate with the Victims Services Director to refine budget allocation and resource utilization.
• Fulfill other duties as assigned by the Victims Services Director.

Education and Experience:

• Bachelor’s degree in social work or related field.
• A minimum of two years of supervisory experience preferred.

Knowledge, Skills and Abilities:

• Comprehensive understanding of the Victims of Crime Act and Violence Against Women Act.
• Familiarity with federal grant management processes.
• Strong negotiation, mediation, and assertiveness skills at a professional level.
• Proficiency in case planning, case management, communication, organization, and time management.
• Demonstrated cultural competence, sensitivity, and responsiveness in diverse environments.
• Proficiency in courtroom situations, with comfort and effectiveness.
• In-depth knowledge of the Indian Child Welfare Act, Family Violence & Prevention Services Act, and relevant regulations.
• Ability to deliver compelling testimony in court proceedings.
• Proficiency in data processing, word processing, and relevant computer programs.

Conditions of Employment:

The Iowa Tribe of Oklahoma operates a drug-free workplace.

• Must submit to and pass applicable drug test.  
• Must pass background investigations for suitability of character identified in accordance with the Indian Child Protection and Family Violence Prevention Act.
• Must possess and maintain a valid driver license with no serious violations.