Office Manager

• $50,000/year base salary
  
  
  


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  Quarterly performance bonuses based on results
  
  
  


• 401k with company match after 90 days
  
  
  


• Vision, Dental, and Accidental Insurance options
  
  
  


• Paid days off and paid holidays
  
  
  


• Excellent training and support
  
  
  


• Business casual, friendly office culture
  
  
  


• Flexibility for partial remote work after training
  
  
  


• Growth opportunities with a thriving local business
  
  
  

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  Schedule work and coordinate daily with the Craftsmen team
  
  
  


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  Keep Craftsmen schedules up to date and fully booked
  
  
  


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  Order and confirm materials for jobs
  
  
  


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  Check on job progress throughout the day to keep projects on track
  
  
  


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  Conduct quality control follow-ups after work is completed
  
  
  


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  Follow up on estimates and ensure customer communication is timely
  
  
  


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  Collect deposits and confirm billing accuracy
  
  
  


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  Handle potential conflicts professionally and resolve them quickly
  
  
  


• Ensure smooth communication between the office, customers, and field team
  
  
  

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  Accountability: takes ownership of responsibilities and results
  
  
  


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  Team Player: eager to support a growing small business and help others succeed
  
  
  


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  Coachable with a Positive Mindset
  
  
  


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  Fast Learner: able to quickly adapt and grow with the business
  
  
  


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  Tech-Savvy: confident navigating CRM, dispatching, and other office software
  
  
  

• Strong telephone, written, and interpersonal communication skills
  
  
  


• Comfortable with Microsoft Office (Outlook, Excel, Word) and CRM systems
  
  
  


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  Multiple years of experience in customer service, office management, or scheduling role preferred
  
  
  


• Knowledge of home repair or light remodeling is a plus