Office Manager

Fluoropolymer Resources LLC (FRL) is currently seeking a dedicated results driven Office Manager, in our North Windham, CT Facility. FRL is the global leader in reprocessing of melted processable fluoropolymers, as well as the distribution of virgin fluoropolymer resin. We are a dynamic and flexible company on an aggressive growth trajectory, offering products and services to multiple industries in global markets as we continue to innovate and invest in production capability and people.

Position Summary:

The Manager of Administration is responsible for overseeing and coordinating all administrative functions that support the company’s operations. This role manages a small administrative team (2 staff members) to ensure efficient and accurate execution of tasks related to purchasing, sales order processing, production data collection and reporting, shipping and receiving documentation, and other general administrative activities. The Manager of Administration ensures that information flows smoothly across departments, systems, suppliers, customers, and internal stakeholders.

Responsibilities and Duties: 

· Supervise, mentor, and support two administrative staff members in daily operations.

· Oversee and coordinate administrative processes for:

              Purchasing and supplier communications

              Sales order entry and customer service follow-up

              Production data collection, analysis, and reporting

              Shipping and receiving documentation

              Inventory and warehouse management system updates

· Ensure accuracy and timeliness of data entered into spreadsheets, databases, ERP, and warehouse management systems.

· Prepare and maintain reports to support management decision-making.

· Develop and refine administrative procedures to increase efficiency and accuracy.

· Communicate professionally, both verbally and in writing, with customers, suppliers, production staff, and managers.

· Serve as the point of escalation for administrative issues, resolving problems effectively.

· Support compliance with company policies, quality standards, and audit requirements.

Key Competencies

· Leadership and team development

· Accuracy and attention to detail

· Process improvement mindset

· Effective communication across all levels of the organization

· Customer- and supplier-focused approach

Qualifications

· 3–5 years of experience in administrative management, office coordination, or a related supervisory role. Degree in Business Administration, Management, or a related field is a plus

· Strong proficiency in Microsoft Office Excel, Word. 

· Experience in MS Access or other mainstream database systems is a plus. 

· Strong proficiency working with ERP and warehouse management systems.

· Demonstrated ability to manage small teams and foster a collaborative work environment.

· Excellent organizational, analytical, and problem-solving skills.

· Strong written and verbal communication skills for internal and external interactions.

· Ability to multitask, prioritize, and meet deadlines in a dynamic environment.

Compensation 

We offer a competitive salary with comprehensive healthcare benefit package, including medical, dental, vision, vacation, paid holidays, life insurance, matching 401(k), and more.  

EOE