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Are you a highly organized person whose belongings all have their particular space within your home? Are you the first to make eye contact and say hello in an elevator? Do you embrace and adapt to change with ease? If so, Bone Dry Roofing has an exciting opportunity for you as an Office Manager! As the backbone of our organization, you will play a vital role in ensuring the smooth and efficient functioning of our Lafayette office.
Bone Dry is in search of a qualified Office Manager for our Indy Southside office to support the company's sales goals through good customer service, maintaining quality relations with existing accounts, vendors, and internal team members.
This position is full time on-site located in Greenwood, Indiana.
Duties and Responsibilities
- Process all sold projects in Dropbox daily.
- Create job packets and leave in appropriate area.
- Process credit applications for sales representatives.
- Call homeowner to schedule roofs and other projects.
- Send roof orders to the Distributor.
- Make AR calls.
- Enter completed repair job pictures in CRM.
- Answer all calls - make sure all calls get answered even if having to put someone on hold is needed.
- Greet all incoming customers.
- Call all Contractor Nation and Home Advisor leads - if unable to reach by phone and email is given, send short email.
- Process route sheets daily, including task information from prior day and reschedule any appointments listed to be rescheduled on route sheets.
- Process open proposals in CRM.
- Get mail and apply any payments from checks received.
- Make deposits.
- Order EagleViews for next day's sales appointments.
- Do courtesy reminder calls for appointments - mark customers on route sheet with a check mark if you spoke with them and a "LM" if you had to leave a message.
- Share in housekeeping duties.
- Assist new employees with completing onboarding paperwork.
Qualifications
- High school diploma or equivalent
- Valid driver's license
- Pass a background check
- Customer service experience required
- Prior business office/clerical experience helpful
- Computer data entry experience required
- Bilingual is a plus
- Military service is a plus
Skills
- Oral Communication Skills
- Written Communication Skills
- Reading Skills
- Computer Literacy
- Keyboard Skills, Customer Relations
- Customer Service, Diplomacy
- Filing, Math Aptitude, Organization
- Project Management
- Time Management
- Technical Communication
- Negotiations
- Planning
- Professionalism
Compensation and Benefits
- Competitive wage commensurate upon experience with additional monthly bonus plan
- Medical, vision, and dental insurance
- Company paid life Insurance
- Company paid Short-Term Disability insurance plan
- 401(k) plan
- PTO, vacation, and Holiday pay
At Bone Dry-We build more than roofs. We build careers!
Whether you begin in production as an apprentice or technician, or in administration, customer service, or sales, you will be provided great training and development, leading to career advancement opportunities. Apply and start on your career path today.
Bone Dry Roofing is an Equal Opportunity/Affirmative Action employer. It is our policy not to discriminate against any Associate or Applicant. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, childbirth or related medical conditions, national origin, sex, age, disability or handicap, genetic information, citizenship status, service member status, or any other characteristic protected by federal, state or local law. This policy of nondiscrimination in employment includes but is not limited to recruitment, hiring, placement, promotion, transfer, employment advertising or solicitations, compensation, layoff, or termination of employment. If you require assistance in the application process you are welcome to contact [email protected], and a representative will be in touch.
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