Office Manager

Lead a Team. Build a Culture. Make a Difference.

Location: Corvallis, Oregon

Compensation: $70,000 - $80,000 per year, depending on experience.

Schedule: Full-time, in-office (Located in Corvallis, Oregon).

At Good Earth Pest Company, we believe exceptional service starts with exceptional people. For over 35 years, we've helped families and businesses throughout the Willamette Valley solve problems, protect what matters most, and enjoy greater peace of mind. We are a family-owned company built on relationships, trust, accountability, and a genuine commitment to improving the lives of both our clients and our team members.

We're not looking for someone to simply run an office. We're looking for someone to help lead a team.

As our Office Manager, you will lead our Customer Service Representative team, support the daily operations of the office, and help create an environment where people feel supported, informed, accountable, and equipped to do their best work. This is a leadership position for someone who enjoys developing people, creating organization, working with clients when needed, solving problems, and helping a team succeed.

What Success Looks Like:

In this role, success looks like:

• A CSR team that feels supported, coached, and engaged.


• Clear communication throughout the office.


• Consistent accountability and follow-through.


• Smooth office operations, even during busy seasons.


• Strong relationships built on trust and respect.
  


• An office culture that reflects the values and standards of Good Earth.

What You'll Do:

• Provide direct leadership, coaching, and support to a team of Customer Service Representatives.


• Conduct regular one-on-one meetings and annual performance reviews.


• Hold team members accountable to expectations while helping them grow and succeed.


• Partner with HR on hiring, onboarding, and training of new CSRs.


• Foster a positive, cooperative, and professional work environment.


• Help resolve escalated client concerns and support the team.


• Oversee the day-to-day operations of the office.


• Ensure schedules, communication, and workflows remain organized and effective.


• Lead daily office huddles and coordinate monthly office meetings.


• Monitor key office performance indicators and identify opportunities for improvement.


• Help implement new processes and operational initiatives.


• Maintain strong communication between office staff, field teams, and leadership.

As a Trusted Member of Good Earth's Leadership Team, you will also:

• Collaborate closely with fellow managers and Good Earth leadership.


• Support company initiatives and operational improvements.


• Help ensure information flows clearly throughout the organization.


• Contribute to a culture of accountability, professionalism, and teamwork.

We're Looking For Someone Who...

• Enjoys helping people succeed.


• Leads with consistency, professionalism, and integrity.


• Builds strong relationships while maintaining accountability.


• Is highly organized and follows through on commitments.


• Remains calm and steady during busy or challenging situations.


• Communicates clearly and effectively.


• Values teamwork and collaboration.


• Takes pride in creating structure, clarity, and reliability.

Qualifications

• 3+ years of leadership or people-management experience.


• Experience coaching employees and conducting performance conversations.


• Strong organizational and communication skills.


• Ability to manage multiple priorities in a fast-paced environment.


• High school diploma or GED required.


• Valid driver's license and consistent transportation.

What We Offer

• Compeititve compensation


• Generous vacation and sick time


• Affordable Medical, Dental, and Vision Insurance


• Simple IRA retirement plan with company match


• Wellness reimbursement program


• Childcare reimbursement program


• Optional disability, accident, and supplemental insurance


• A stable, family-owned company with a strong reputation and long-term vision!

Why choose Good Earth?

We know great people have choices in where they work. At Good Earth, you'll find a family-owned company with over 35 years of history. You will discover a leadership team that genuinely cares about people. You will see a culture built on respect, accountability, and teamwork coupled with long-term stability and year-over-year growth. And, most importantly, you will find a mission-driven company that makes real, tangible difference in the lives of the people we serve. 

At Good Earth, you'll have the opportunity to help shape the experience of both our employees and our clients. If you enjoy leading people, building relationships, creating organization, and being part of something bigger than yourself, we'd love to hear from you.

To Apply: Please submit your resume, answers to the application questions, and an optional cover letter if you'd like to tell us more about yourself and your interest in the position.

We know changing jobs is a big decision, and we are approaching hiring for this position with the same level of care. We're not looking for just anyone to fill this role quickly, we are looking for the right person to join our team and help lead one of the most important departments in our company. 

We expect this hiring process to be thoughtful and measured, allowing both sides time to determine whether there is a good long-term fit. Selected applicants will participate in a series of conversations and interviews to find the right person for this role.

At Good Earth, we believe exceptional service starts with exceptional people. We appreciate the time and effort it takes to apply. Thank you!