Office Manager (ABA Experience Preferred)

Job Title: Office Manager (ABA Experience Preferred)
Location: Ontario, OH
Schedule: Full-Time | Monday–Friday | 7:45 AM – 4:15 PM (Preferred)

Pay: $19-$23 per hour
Company: SparkJoy ABA, a Finni Health Practice

About Us

At SparkJoy ABA, we provide compassionate, high-quality Applied Behavior Analysis (ABA) services to children and families. We are part of the Finni Health family, a growing network of dedicated professionals who believe in evidence-based care and empowering our teams to thrive. We’re here to redefine autism care, ushering in an era of ‘Joyful Beginnings; Limitless Learning’. This isn’t just a tagline; it’s the heartbeat of our approach. With every interaction, every therapy session, and every milestone achieved, we’re crafting a narrative that’s rooted in empowerment, growth, and boundless potential.

Position Summary

We are seeking a highly professional and organized Office Manager to support our ABA practice operations. This role is vital to our team's success and requires someone who is detail-oriented, proactive, and familiar with the nuances of ABA therapy. The ideal candidate will also be cross-trained as a Registered Behavior Technician (RBT) and comfortable working in a clinical setting.

Key Responsibilities

• Manage daily office operations (phones, scheduling, documentation)

• Support clinical staff by coordinating schedules, materials, and communication

• Serve as the first point of contact for client inquiries and concerns

• Collaborate closely with BCBAs and know when to escalate clinical or behavioral issues

• Maintain compliance with clinic protocols, privacy standards, and safety procedures

• Assist with interviewing, onboarding, CPR/crisis certification tracking, and practice management

  Required Qualifications

  • Previous administrative or office management experience (ABA or healthcare preferred)

  • Strong professionalism, communication, and interpersonal skills

  • Ability to multitask, prioritize, and remain calm in a busy environment

  • Willingness to become CPR and crisis certified through our organization

  • Must be willing to pursue or already hold an RBT certification

  • High school diploma or equivalent (Associate’s or Bachelor's degree a plus)

Preferred Qualifications

• Experience working in ABA or with special needs populations

• Experience with Google Suite 

• RBT certified or willingness to pursue certification

Benefits

• Competitive pay

• Health, Dental, and Vision insurance

• Training and professional development opportunities

• Supportive team environment

• Opportunities to grow within the company
  

Please Note: Due to potential conflicts of interest, we are unable to consider applicants who currently have a child or dependent receiving services through SparkJoy ABA.