Office Manager (Business Administration Manager)

Founded in 1956, the Jacuzzi® Brand has grown to become the modern-day Jacuzzi Group, the premier manufacturer of functional products for the home and outdoor space found in more than 60 countries. Jacuzzi Bath Remodel is the fastest growing business unit of Jacuzzi Group with 12 successful locations launched nationwide in under 4 years. Jacuzzi Bath Remodel combines our premium materials, knowledgeable sales team, experienced in-house certified installers and over 60 years of proven excellence to deliver the highest standard of customer satisfaction.

We are looking for a motivated Business Administration Manager, with a great personality, to manage the day to day operations of our office in Phoenix, AZ.

Key responsibilities of a Business Administration Manager:

• Business Administration Manager will supervise all office operations such as; Payment Reconciliation, Accounts Receivables, Customer communication post job completion and customer satisfaction.
• Responsible for proactively identifying potential process challenges and implementing necessary improvements to ensure operational efficiency.
• Manage customer experience through proper planning with Customer Care Team and Sr. Production Manager to ensure Installation goals are met.
• Collection of customer payments as well as following up on missing payments.
• Ensures compliance with company standards for cost control, waste reduction, quality, OSHA, safety, and complete and on-time delivery
• Responsible for driving a safety-minded culture and ensuring a safe work environment in the office.
• Knowledge of business and management principles (budgeting, strategic planning, resource allocation and human resources).
• Must have previous experience with ERP and/or CRM (Experience with Infor is a plus).
• Strong understanding of Materials/Supply Chain and Product Flow.

Business Administration Manager Required Skills:

• 2-5 years of Office Management/ Business Administration Management experience in a construction, remodeling or manufacturing environment.
• Must possess the ability to foresee potential challenges in processes and implement necessary changes accordingly.
• Bachelors degree (preferred)
• High level of proficiency in Microsoft Office (Word, Excel and PowerPoint)
• Experience using NetSuite or Infor (Highly preferred)

Details:

• Monday- Friday, 8:00am- 5:00pm (flexibility as needed)
• $70,000+ based on experience

• 401(k) with matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance