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Are you a highly organized person whose belongings all have their particular space within your home? Are you the first to make eye contact and say hello in an elevator? Do you embrace and adapt to change with ease? If so, Bone Dry Roofing has an exciting opportunity for you as an Office Manager! As the backbone of our organization, you will play a vital role in ensuring the smooth and efficient functioning of our Lafayette office.
Bone Dry is in search of a qualified Office Manager for our Lafayette office to support the company's sales goals through good customer service, maintaining quality relations with existing accounts, vendors, and internal team members.
Duties and Responsibilities
- Process all sold folders in Dropbox daily
- Create job packets and leave in appropriate area
- Process credit applications for salesmen
- Call homeowner to schedule roofs
- Send roof orders to Distributor
- Make AR calls
- Enter completed repair job pictures in CRM
- Answer all calls - make sure all calls get answered even if having to put someone on hold is needed
- Greet all incoming customers
- Call all Contractor Nation and Home Advisor leads - if unable to reach by phone and email is given, send short email
- Process route sheets daily, including task information from prior day and reschedule any appointments listed to be rescheduled on route sheets
- Process open proposals in CRM
- Get mail and apply any payments from checks received
- Make deposits
- Order EagleViews for next day's sales appointments
- Do courtesy reminder calls for appointments - mark customers on route sheet with a check mark if you spoke with them and a "LM" if you had to leave a message
- Share in housekeeping duties
- Assist new employees with completing onboarding paperwork
Qualifications
- High school diploma or equivalent
- Valid driver's license
- Pass a background check
- Prior business office/clerical experience helpful
- Computer data entry experience required
- Customer service experience required
Compensation and Benefits
- Compensation range of $40k to $45k+ commensurate with experience
- Medical, Vision, and Dental Insurance
- Company paid Life Insurance
- Company paid short term disability
- 401(k) Plan
- PTO, vacation, and holiday time off
Bone Dry Roofing
It all humbly started in a small garage. But that garage had one helluva good roof. Thirty years later, building up one customer at a time, Bone Dry has emerged as one of the largest residential roofing companies in the Midwest and beyond. A collection of family-owned and operated locations that prides itself on being a company rather than a franchise. Every member of a Bone Dry crew is trained and certified in their task at hand. That starts with respect for the homeowner and their property. Those traits learned in that garage over three decades ago still guide us today. Our goal is to give peace of mind for our customers, our employees and our neighbors. If you feel these values match your needs, we want you to join the Bone Dry Family!
Bone Dry Roofing is an Equal Opportunity/Affirmative Action employer. It is our policy not to discriminate against any Associate or Applicant. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, childbirth or related medical conditions, national origin, sex, age, disability or handicap, genetic information, citizenship status, service member status, or any other characteristic protected by federal, state or local law. This policy of nondiscrimination in employment includes but is not limited to recruitment, hiring, placement, promotion, transfer, employment advertising or solicitations, compensation, layoff, or termination of employment. If you require assistance in the application process you are welcome to contact [email protected], and a representative will be in touch.
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