Office Manager - KCCE

Company Description

 As a leader in providing high-quality education for students who need us most, KIPP Memphis is a network of open-enrollment, tuition-free, college-preparatory public charter schools serving students across Memphis. KIPP Memphis is part of the Knowledge Is Power Program (KIPP), a national network of more than 200 high-performing public charter schools united by a commitment to educational excellence, equity, and opportunity.

Founded in 2002, KIPP Memphis has built a strong legacy of preparing students with the academic skills, confidence, and character needed to thrive in college, career, and life. Today, KIPP Memphis serves students in elementary, middle, and high school and is expanding its impact through the launch of KIPP Cordova Collegiate Elementary, a new school opening in Cordova, Tennessee.

The mission of KIPP Memphis is to create joyful, academically excellent schools that prepare students with the skills and confidence to pursue the paths they choose - college, career, and beyond - so they can lead fulfilling lives and help build a more just world.

Job Description

The Office Manager is a cornerstone of the founding team at KIPP Cordova Collegiate Elementary (KCCE). As one of the school's first school-based team members, the Office Manager will help establish the administrative systems, family experience, community presence, and welcoming culture of KCCE before the school opens.

During the pre-opening phase, this position will look different from a traditional school office role. The Office Manager will work closely with the Principal and Director of School Operations to recruit and enroll students, communicate with prospective families, support community outreach, coordinate recruitment events, receive and organize school materials and shipments, communicate with vendors, prepare the front office and campus for opening, and welcome prospective families, partners, and other stakeholders for tours and visits.

Once the school opens, the Office Manager will serve as the hub of the school's front office, coordinating administrative systems and routines that include student enrollment and records, attendance, family communication, purchasing support, office organization, and customer service. The Office Manager will often be the first person families, visitors, vendors, and community members encounter and is expected to represent KCCE with warmth, professionalism, urgency, and a strong service orientation.

Essential Job Functions:

• Maintains a friendly, professional, clean, and neat office environment
• Collects, maintains, and stores all student records in accordance with School policies and procedures
• Answer phone, reply to emails, sort mail, and handle all communication flowing through the main office
• Reach out to families for a variety of reasons including student absences
• Serve as an active member of student recruitment and enrollment efforts including reaching out to potentially interested families
• Collects, maintains and reports all student/staff attendance records on a daily basis
• Assists with the ordering, inventory, and maintenance of school equipment and supplies
• Assists with the processing of invoices and credit card summaries
• Work with students directly, including occasional supervision duties, as needed
• Other duties as assigned

Minimum Qualifications:

Required:

• Education: Bachelor's degree required; or Associate's degree and 2-years of experience
• One year of administrative experience
• Excellent customer service skills, including an outwardly friendly demeanor
• Highly organized including evidence of strong follow-through skills
• Strong analytical and problem-solving skills, ability to learn quickly, and meticulous attention to detail
• Comfortable interacting with the general public and working closely with teachers, staff, administrators, and other stakeholders
• Open to feedback and flexible with new and changing situations
• Excellent organizational, time management, and communication skills (both written and verbal)
• Advanced proficiency with Microsoft Office Suite and G Suite for Education
• Experience with PowerSchool

Preferred:

• Three or more years of administrative experience

Additional Information:

KIPP Memphis retains the right to change and/or modify the duties and essential functions of this position at any time. This job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee.

Other Qualifications:

Satisfactory criminal records check, pre-hire and annually thereafter, if applicable. Must be eligible to work in the United States and provide work authorization. Occasional travel to KIPP Memphis campuses may be required.

ADA Requirements:

Physical Demands: Requires sedentary work involving standing or walking for brief periods, exerting up to 10 pounds of force on a regular basis; and some dexterity in operating office equipment; must be able to use hands and fingers

Unavoidable Hazards: The position is exposed to no unusual environmental hazards.

Sensory: The position requires normal visual acuity and field of vision, hearing and speaking abilities.

• Prolonged periods standing and actively monitoring student behavior while teaching
• Must be able to lift up to 15 pounds at times
• Must be able to traverse classroom and adjust height, by bending or leaning, in order to teach each child
• Must be able to facilitate classroom transitions by walking through hallways and up and down stairs with students

KIPP Memphis is committed to a policy of equal treatment for all individuals applying to the school. KIPP Memphis does not discriminate on the basis of race, color, gender, handicap, age, religion, sexual orientation, or national or ethnic origin.

All application information will be kept confidential according to EEO guidelines.