Key Responsibilities
- Administrative Management & Office Support
- Manage the main office phone line and email inbox, promptly answering calls and responding to inquiries, directing communications to the appropriate departments, and ensuring timely and professional interactions with employees, clients, and external partners.
- Greet and manage guests, ensuring a professional and welcoming experience by coordinating visitor check-ins, notifying hots, and maintaining security and access protocols.
- Coordinate catering requests for meetings and events, ensuring seamless logistics and accommodating dietary needs.
- Manage weekly office snack orders, ensuring variety, consideration of allergy restrictions, and timely restocking of supplies.
- Provide administrative support, including scanning, copying, and maintaining inventory of office supplies.
- Oversee conference room scheduling, ensuring efficient use of meeting spaces and resolving conflicts as needed
- Handle incoming and outgoing mail, ensuring accurate and timely distribution and shipping.
- Serve as the primary liaison with building management, security, parking and vendors, coordinating office access and related arrangements.
- Manage all non-IT office equipment, acting as the primary contact for coordinating repairs, deliveries, and maintenance.
- Internal Team Support
- Human Resources (HR): Assist with onboarding and offboarding processes for new hires and exiting employees, ensuring a seamless experience.
- Human Resources (HR): Assist with updating labor law posters and required notices to ensure compliance with state and federal employment laws.
- Recruiting: Assist in the coordination of the recruitment process as needed, including interview scheduling, and candidate communication.
- Information Technology (IT): Handle purchasing and shipping requests for IT equipment as needed.
- Accounting: Assist with corporate credit account reconciliation and serve as point of contact for Expense Reimbursement system inquiries.
- Health & Safety
- Oversee site-specific compliance initiatives, including attending health and safety training, coordinating with HR to assess requirements, and implementing necessary onsite protocols to ensure a safe and compliant workplace.
- Support regular office safety assessments, including fire drills, fire extinguisher testing, and emergency preparedness reviews to ensure compliance with safety regulations and a secure workplace.
- Act as a point of contact for onsite injuries, assisting employees and recording worksite injury details.
- Maintain first aid supplies and emergency kits.
- Team Support & Culture
- Lead or assist with ad hoc projects, including seasonal events and team-building activities that contribute to a positive workplace culture.
Professional Experience
- At least 3 years of relevant experience in office management or executive assistance.
- Experience in the financial sector is preferred, though not required.
Essential Skills & Competencies
- Bellwether is looking for an entrepreneurial, highly motivated individual who is both intelligent and mature, with a proven track record of excellence in previous roles. The ideal candidate will possess:
- Job Knowledge & Technical Skills:
o Strong understanding of office management best practices, including organization, workflow optimization, and process efficiency.
o Experience in managing office supplies, equipment, and vendor relationships to ensure smooth operations.
o Strong ability to prioritize tasks, manage multiple deadlines, and adapt to changing office needs.
o Effective troubleshooting skills and proactive approach to identifying and implementing solutions and process improvements.
o Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook), as well as virtual meeting platforms (Zoom, Teams, etc.), and other administrative tools. - Initiative & Reliability: Self-driven, proactive, and capable of solving problems independently while improving office processes and services.
- Communication: Exceptional verbal and written communication skills, with the ability to listen actively and present information clearly and effectively. Strong customer service orientation to provide a welcoming and professional office environment. Ability to handle confidential information with discretion and professionalism.
- Professionalism & Teamwork: Demonstrates integrity, adherence to company policies, and a commitment to maintaining confidentiality. Fosters a collaborative, respectful, and supportive team environment
Travel Requirements
- Travel is not anticipated but may be needed from time to time.
Position Details
- Position Status: Regular, Full Time
- Reports To: Senior Director, Human Resources
- Direct Reports: No
Physical and Mental Demands
- While performing the duties of this job, the employee is regularly required to stand, sit, and walk. Must be able to sit at an office workstation for an extended period of time. May need to reach, stoop, or kneel to access items.
- Must be able to talk, hear and use wrists, hands and/or fingers frequently and repetitively to operate a computer, telephone and other office productivity machinery.
- Must frequently prepare or inspect documents, and convey details or important instructions or ideas accurately, loudly, or quickly.
- Ability to work independently, and prioritize duties to ensure timely completion. The ability to collaborate is also imperative.
- Requires active listening, critical thinking, making decisions, time management, as well as administration skills.
- Ability to interact in a courteous professional manner at all times.
- Regular, predictable attendance is required.
- The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
Work Environment
- No hazardous or significantly unpleasant conditions (such as in a typical office).
- Moderate noise (i.e., business office with computers, phones, printers and light traffic)
- Indoor business office environment with windows; light foot traffic within work areas
- The work environment characteristics described here are representative of those a teammate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Benefits
- We offer a comprehensive benefits package that includes:
- Employer-paid Medical, Dental & Vision, with buy-up options available
- Flexible Spending Account, Health Savings Account
- Carrot Fertility Benefit - $10,000 lifetime benefit
- 401k company match 4%, immediately vested
- Generous PTO, 11 Paid Company Holidays & Paid Holiday Office Closure
- 14 weeks Maternity Leave & 12 weeks Parental Leave
- Wellbeing program offerings
- Cell phone reimbursement
- Engaging team events & holiday parties