Requirements
Oversee daily front office and administrative operations
• Supervise front desk, scheduling, and clinical support staff
• Maintain provider schedules and patient appointment flow
• Ensure accurate patient registration, documentation, and record management
• Manage insurance verification, eligibility, and prior authorization processes
• Oversee medical billing, claims submission, payment posting, and issue resolution
• Handle patient billing questions and insurance discrepancies
• Maintain HIPAA compliance and regulatory standards
• Coordinate communication between providers, billing teams, and administrative staff
• Track office performance, workflow efficiency, and revenue cycle activity
• Maintain EHR data accuracy and documentation standards
• Manage office supplies and administrative resources
• Address patient concerns and ensure a positive experience
• Provide administrative support to physicians, nurse practitioners, and leadership
Required Qualifications
• At least one year of experience managing a medical office
• Bilingual in English and Spanish
• Strong understanding of medical scheduling, insurance, and billing workflows
• Experience supervising staff in a healthcare setting
• Familiarity with EHR and medical billing software
• Ability to manage multiple priorities in a fast -paced clinical environment
• Strong organizational, leadership, and communication skills
• High attention to detail and problem -solving ability