Job Posting: Office Manager/CSR
The Bellante Agency Inc. – American Family Insurance
📍 Hales Corners, WI | 💼 Full-Time | 💰 $37,000 - $42,000 per year + Bonuses
Are you an organized, detail-oriented professional looking for a dynamic role in the insurance industry? The Bellante Agency Inc., an independent agency with American Family Insurance, is looking for an Office Manager/Customer Service Rep to join our team in Hales Corners, WI!
About the Role
As our Office Manager/Customer Service Rep, you’ll play a key role in keeping our agency running smoothly. You’ll assist with insurance-related administrative tasks, support customer service efforts, and ensure efficient office operations.
What You’ll Do:
✅ Process insurance documents, applications, and policy changes
✅ Manage client records and maintain accurate documentation
✅ Handle phone calls, emails, and customer inquiries with professionalism
✅ Support the agent with scheduling, data entry, and general office tasks
✅ Assist with billing, payments, and claims follow-ups
✅ Maintain compliance with insurance regulations and agency procedures
What We’re Looking For:
✔ Previous administrative or office support experience (insurance experience a plus!)
✔ Strong organizational skills and attention to detail
✔ Excellent communication and customer service abilities
✔ Proficiency in Microsoft Office and ability to learn insurance systems
✔ A team player with a positive, professional attitude
What We Offer:
⭐ Competitive pay: $37,000 - $42,000 per year + Bonuses based on experience
⭐ Full-time, stable position with growth potential
⭐ Supportive and friendly work environment
⭐ Opportunity to gain valuable experience in the insurance industry
⭐ Competitive Benefits including medical, dental, vision and 401k
If you’re a motivated professional who enjoys working in a fast-paced environment, we’d love to hear from you!
Join The Bellante Agency Inc. and be a part of a team that values dedication and excellent service! 🚀