Office Manager/Supervisor

Looking for a job you're passionate about? Do you want to make a difference in healthcare? Then join Skyline Urology!

Skyline Urology is a leader in urology and an employer of choice.  As the third largest urology group practice in the country, you will have the opportunity to work side-by-side with the best physicians in the field to offer exceptional care and enhance the patient experience. Our company prides itself on offering the most advanced therapies in urologic cancer, sophisticated surgical techniques, the latest in diagnostic testing and evaluation and state-of-the-art treatment; setting the standard for superior quality care. 

At Skyline, we believe in fostering an environment of excellence for our patients as well as to our employees. We offer competitive salaries and benefits, a 401K profit sharing plan, vacation and sick leave, and a generous employer paid retirement and medical contribution.

Skyline Urology is in search of the best talent and provides a unique opportunity to be a part of a dynamic team and growing medical group!

The Office Manager/Supervisor leads goals and objectives that will provide the efficient operation of the Physician/s practice by overseeing daily operations and staff. The Office Manager/Supervisor oversees the implementation of services, policies, and procedures on an administrative/management level.

ESSENTIAL FUNCTIONS:

• Develops guidelines for prioritizing work activities, evaluating effectiveness, and modifying activities as necessary.


• Schedule staff to meet operational requirements and ensure that office is staffed appropriately


• Manage/oversee staff


• Assists in the recruiting, hiring, orientation, development, and evaluation of staff performance


• Monitoring/Reviewing/Approving employees’ timesheets: Reviewing and approving work time and time off


• Acts as a liaison between staff and physicians


• Establishes and maintains an efficient and responsive patient flow system and satisfaction


• Helps resolve patient concerns


• Encourages delivery of excellent customer service and works in conjunction with physician Partners and management


• Serve as the Safety Officer at work site


• Responsible for OSHA compliance of division


• Supports and upholds established Skyline policies, procedures, objectives, quality improvement, safety, environmental and infection control, and codes and requirements for regulatory agencies


• Ensure compliance with current healthcare regulations, medical laws, and ethics


• Responsible for facility cleaning, hygiene, safety, and maintenance


• Oversees and approves medical office supply inventory, ensures that mail is opened and processed, and offices are opened and closed according to procedures


• Coordinate billing and liaison with billing service


• Assists in overseeing the financial performance of the practice/division


• Assists in the growth and performance of the practice/division


• All other duties as assigned

COMPENTENCIES AND SKILLS:

• Intermediate computer skills (Microsoft office, charting and practice management systems)


• Must be able to handle fast-paced and challenging work environment


• Excellent communication and interpersonal skills


• Knowledge of medical practices, terminology, and reimbursement policies


• Ability to read, interpret, and apply policies and procedures


• Ability to set priorities among multiple requests


• Ability to interact with patients, medical and administrative staff, and the public effectively


• Skill in planning, organizing, delegating and supervising

EXPERIENCE AND/OR EDUCATION:

• Bachelor's Degree in business and healthcare-related field strongly preferred


• Knowledge of Accounting, Data Management, Human Resources processes and principles


• Knowledge of medical coding


• 3-5 years medical practice management experience

PHYSICAL DEMANDS:

• Involves sitting approximately 90 percent of the day, walking or standing the remainder

WORK ENVIORNMENT:

• Position is in a well-lighted office environment


• Occasional evening and weekend work