Office Program Manager (Molding)

Description

Position: Program Manager

Location: Hudson, MA (on-site)

Schedule:  Monday to Friday 8:00am to 5:00pm

Compensation:  Negotiable based on experience/fair market value
Employment Type: Full-Time, Direct Hire

Benefits offered to you:

• Paid Time Off including holidays      and vacation
• Health, Dental, and Vision      insurance
• 2 Health Plan Options – One with      fully reimbursed deductible!
• Flexible Spending Account
• Dependent Care Reimbursement      Account
• 401(k) with company match
• Company provided group life insurance      and AD&D
• Company provided short-term      disability coverage
• Optional long-term disability      coverage
• Optional Cancer Insurance and      Extended Illness Insurance
• Employee Referral Bonuses

Purpose & Scope: This crucial role will be responsible for serving as the key point of contact between internal and customers while delivering on promises and facilitating the timely production of plastic goods.

Essential Duties May Include: 

· Communicating with customers via phone, email, fax, etc. to identify any needs and requests

· Reviewing open order report daily to guarantee customer deliveries are timely and accurate

· Receiving and entering orders/change orders in IQMS

· Maintaining a log of customer communication to ensure satisfaction and timely response

· Following up on the status of all orders and informing customer of any delays or issues

· Creating requisitions for supply orders and submitting to the Purchasing Department

· Partnering with the Planner/Scheduler and team to ensure production timelines are met

· Be involved with the quoting process and contract reviews to ensure understanding of promises made to customers.

The ideal candidate will have:

· Proven experience (5+ years) in plastics injection molding 

· Bachelor’s degree preferred

· Be a team-oriented professional with strong interpersonal and communication skills

· Ability read, write, and communicate in English

· Prior knowledge of IQMS or other ERP systems preferred

Requirements

 The ideal candidate will have:

· Proven experience (5+ years) in plastics injection molding 

· Bachelor’s degree preferred

· Be a team-oriented professional with strong interpersonal and communication skills

· Ability read, write, and communicate in English

· Prior knowledge of IQMS or other ERP systems preferred