Office Services & Facilities Support Specialist

Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.

Come join Opensity Solutions as a Service/Facilities Specialist in one of our prestigious law firm client's Palo Alto office. A Service Specialist is part of a team that provides various administrative support to our clients which includes copy, print, mail, hospitality, facilities and receptionist services. 9:00a.m to 6:00p.m Monday to Friday.
 

Location: Palo Alto, CA
Pay rate: $23hr

Schedule: Monday-Friday 9:00am-6:00pm (Flexibility needed for occasional OT)

Essential Job Responsibilities

• Facilities Services may include furniture moves, conference room set ups, hanging pictures, small office moves, cleaning services and communication with key client contacts regarding building/equipment concerns
• Hospitality Services includes coordinator and upkeep of client conference rooms, common areas and kitchens. Inspect and ensure that all rooms are clean, stocked with supplies and ready for continual use. Organize and distribute client kitchen supplies. Maintain inventory control and order supplies as needed
• Mail Services includes metering, sorting, and distributing mail and accountable packages per schedule
• Copy Services includes accurately producing copy, print and scan projects per written instructions
• Reception includes answering incoming telephone calls and routing to the appropriate person, will greet and announce visitors in a friendly and professional manner
• Floor Coordination includes the upkeep of copy rooms and stocking of general supplies, delivery of paper, and basic daily maintenance
• Records Management may include:
• Register new files and track the circulation of files to and from client staff in Records Management System (RMS) database
• Prepare inactive files for offsite storage or digitization, performing file culling activities as requested
• Assist client with retention and file transfer activities, obtaining relevant files, preparing file indexes, staging for review, and preparing for shipment

Qualifications & Requirements

• High School Diploma or GED
• Minimum of 1 year work experience in a customer services field
• Ability to multitask with attention to detail
• Ability to resolve issues with professionalism and tact
• Ability to lift or move 40 lbs. or greater
• Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.
• Ability to walk, bend, kneel, stand or sit for an extended period of time
• Preferred Shift: Monday - Friday 9am-6pm, flexible for overtime coverage as needed

The Compensation range for this role is up to 24.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.

Opensity is an Equal Opportunity Employer. 

We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. 

Employment decisions at Opensity are based on qualifications, merit, and business needs. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, training, discipline, and termination. 

Opensity is committed to providing reasonable accommodations for qualified individuals with disabilities, for pregnancy related conditions, and for sincerely held religious beliefs, in accordance with applicable law. We do not tolerate retaliation against individuals who raise concerns or participate in an investigation related to equal employment opportunity.