Office Specialist

WHO IS YFA?

We tackle some of the world's toughest problems. Our employees are an incredible group of compassionate, committed individuals, drawn by the opportunity to make a difference. Year over year, our employees report they are proud to work here and are willing to go above and beyond in service of our mission to create a safe, nurturing environment for children. 

Youth and Family Alternatives, Inc. (YFA) was founded in 1970. Our purpose and role are to serve children and families in crisis, providing programs that encourage healing, restoration, and success for those we serve. This is why “Family” is our middle name! Our hardworking 350+ team members work in partnership with communities and families, providing a full range of services across the state of Florida. 

No matter the role, we believe every team member at YFA has a critical role in supporting our children and our communities and we constantly strive to ensure a positive, purpose-driven, dynamic work environment for you to learn, grow and meet your fullest potential.  

Put your talents to use in a culture of care where you can make the world a better place.

POSITION SUMMARY:  

This position provides administrative and operational support by performing day-to-day clerical and organizational tasks to ensure efficient office operations and compliance with agency policies and procedures.

In addition to the duties and requirements listed below, YFA expects employees to be committed to incorporating principles of trauma-informed care in all areas of service delivery. Commitment to these principles is demonstrated through active participation in agency-required training, use of trauma-informed practices, and understanding that trauma-informed environments require cultural sensitivity and an emphasis on a safe and respectful environment for all.

WHAT YOU WILL DO:

Qualifications & Core Competencies:

• Positive attitude with the ability to work effectively in a challenging environment
• Demonstrated patience, respect for children and families, and cultural sensitivity
• Strong organizational skills with the ability to manage multiple priorities under stress
• Ability to work independently with a moderate level of supervision
• Strong program knowledge and attention to detail
• High level of professionalism and confidentiality, including PHI compliance
• Proficiency in Microsoft Office and general computer applications
• Strong written and verbal communication skills
• Ability to facilitate large groups and manage varied group dynamics
• Dependable, punctual, and prepared to work as scheduled
• Ability to work collaboratively in a team environment
• Willingness to accept guidance and direction from supervisors
• Commitment to EEO principles and a workplace of dignity and respect
• Alignment with the agency’s mission and core values 

Essential Duties & Responsibilities:

• Provide administrative support to the Case Management team
• Process faxes, coordinate purchases, arrange travel, and support daily operations
• Manage petty cash, including reconciliations and employee reimbursements
• Review, code, and submit Visa credit card transactions accurately and timely
• Complete documentation for new hires, training, system access, and updates
• Coordinate office needs including maintenance, repairs, security, and equipment issues
• Monitor fleet vehicle compliance and coordinate maintenance and repairs
• Maintain inventory of office supplies and food items
• Submit biweekly on-call compensation information to Payroll 
• Communicate training schedules and prepare monthly training reports 
• Assist with special projects and perform other duties as assigned

Location: Citrus County

WHAT YOU NEED:

Education & Experience:  High school diploma or equivalent: AA degree or business school preferred; 2+ years related work experience. 

Physical Requirements:  Ability to sit for long periods of time; ability to bend, lift, and carry 30 pounds. 

WHAT’S IN IT FOR YOU?

At YFA, we are as dedicated to our team members as we are to our mission! YFA provides:

· Generous PTO package, Incrementally Increasing Annually

· 13 Paid Holidays

· 5 Days of Parental Leave

· Medical, Dental, and Vision Insurance

· Short-Term Disability and Long-Term Disability

· Supplemental Accident, Critical Illness, and Hospital Indemnity Insurance

· Paid Life Insurance

· Legal Services

· ID Monitoring

· Pet Insurance

· Employee Assistance Program

· Tuition Reimbursement

· Immediate eligibility for 403b Savings Plan with match after 12 months

· Continuous training and professional development opportunities

And of course, an opportunity to make the world a better place!

Youth and Family Advocates is committed to fostering a trauma informed workplace culture, to include a commitment to ensuring that employees interact with children, families, and each other in ways that promote healing, resiliency, and responsiveness to the impact of trauma in the lives of individuals.

Youth and Family Advocates is an equal opportunity employer and is committed to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or any other characteristic protected by federal, state, or local laws. We adhere to the principles of affirmative action and strictly prohibit any form of discrimination or harassment based on these protected characteristics.

Youth and Family Advocates comply with applicable federal, state, and local laws governing nondiscrimination in employment. This commitment extends to all aspects of employment, including recruitment, selection, promotion, transfer, training, working conditions, compensation, benefits, and other privileges of employment.

Youth and Family Advocates are committed to promoting a healthy and safe work environment, which is why we always maintain a smoke-free workplace. All forms of tobacco or vaping products of any kind at any time on our premises. Smoking is prohibited in all indoor areas, as well as outdoor spaces. Individuals must leave our campus, which includes our parking lots and other public areas, to smoke, vape, or use smokeless tobacco.