Office Specialist Healing Center

SUMMARY OF JOB PURPOSE:

Responsible for acting as the first public contact person for callers and/or visitors for the Healing Center. Provides factual information to the public regarding organizational functions and activities. Performs a variety of basic office support/revenue related/operational duties.

ESSENTIAL FUNCTIONS:

This class specification lists the major duties and requirements of the job and is not all-inclusive. Incumbent(s) may be expected to perform job-related duties other than those contained in this document and may be required to have specific job-related knowledge and skills.

• Assists in delivery and distribution of mail; express delivery items to required locations.
• Receives and screens visitors and telephone calls, providing information; routes calls/inquiries to appropriate staff; takes messages as required. 
• Welcomes visitors and guests to the center; routes/contacts appropriate departments/staff members; assists guests with questions; records visitor information and issues visitor and employee badges.
• Performs a variety of basic office support duties such as copying/collating materials, completing forms, proofreading typed or printed materials, and/or typing correspondence reports and other materials.
• Provides support to the Chief Executive Officer to include scheduling, expenditures, and administrative.
• Assists in Town Hall preparation.
• Keeps knowledge of SJRC functions and activity in order to communicate pertinent information to the public.
• Orders and maintains an appropriate inventory of office supplies for the organization.
• Creates and prints memorandums, correspondence, newsletters, reports, badges, and other documentation as required.
• Contributes to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing or participating as an active member of a work team. 
• Assists with the gathering of documentation for the Healing Center staff’s compliance.
• Assist in Human Resources functions within the department, to include Department of Family Services application packet and references for contractors.
• Assists the HR team with collecting and documenting compliance documentation.
• Represents the organization with dignity, integrity, and a spirit of cooperation in all relationships with staff and the public. 
• Other duties as assigned.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and Experience:

High School diploma/GED; AND one (1) year of clerical or administrative support experience; OR an equivalent combination of education, training and experience.

Required Knowledge and Skills

Knowledge of:

• Record keeping, report preparation, filing methods and records management techniques.
• Correct English usage, including spelling, grammar, punctuation, and vocabulary.
• Standard business arithmetic, including percentages and decimals.
• Techniques for working with a variety of individuals from various socioeconomic, ethnic and cultural backgrounds. 

Skill in:

• Providing office administrative support.
• Explaining organizational functions, policies and procedures.
• Compiling a variety of informational materials.
• Composing correspondence as instructed.
• Communicating effectively in oral and written forms.
• Contributing effectively to the accomplishment of team or work unit goals, objectives and activities.
• Establishing and maintaining effective working relationships with those contacted in the course of the work.

REQUIRED CERTIFICATES, LICENSES, AND REGISTRATIONS:

Continued employment is contingent upon all required licenses and certificates being maintained in active status without suspension or revocation.

• Nevada driver’s license.
• CPR and First Aid certification within six (6) months of date of employment.

PHYSICAL DEMANDS & WORKING ENVIRONMENT:

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Mobility to work in typical office setting and use standard office equipment; stamina to sit, stand and walk for extended periods of time; strength to lift and carry up to 25 pounds. Vision to read printed materials and a computer screen, and hearing and speech to communicate in person and over the telephone.