Office Supervisor

We are seeking an experienced and organized Office Supervisor to oversee daily administrative and operational functions of our Montgomeryvill office. This role is essential in ensuring smooth operations, Compliance with state and federal regulations, and support for our caregivers and clinical team.

Responsibilities include:

Grow agency census by establishing beneficial relationships with referral sources

Maintain involvement in the community to bring awareness of CareSense Hralth services

Ensure all applicable laws and regulations are followed 

Ensure efficient and effective operation of local branch 

Ensure high level patient satisfaction

Work closely with staff to ensure proper scheduling of caregivers and solve issues that arise.

Ensure accurate staffing of clients with caregivers based on location, time, skills/needs, and requests.

Utilize our web-based care management system to monitor operations including on-time arrival, manage clock-in/clock-out system, monitor care logs, and update  client and caregiver records

Effectively and accurately communicate with caregivers, clients, case managers, and office staff  

Ensure effective recruiting of staff, training and retention 

Perform in-home visits and calls as required 

Complete incident reports as necessary 

Contact healthcare providers to obtain documentation and information as needed 

On-call responsibilities 

Must be available at all times to handle time sensitive matters.