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Office Supervisor

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Job Description - Office Supervisor



Full-time


Description

Lead with Purpose at Cole Neuroscience Center!

University Physicians’ Association, Inc. is seeking an experienced Office Supervisor to join our team at The Cole Center for Parkinson’s & Movement Disorders at Northshore, a leading specialty practice dedicated to exceptional patient care. This is an exciting opportunity for a motivated professional to oversee daily operations, support a talented team, and ensure a smooth, patient-focused experience.


Location: Knoxville, TN • Cole Neuroscience Center at Northshore 

Schedule: Full-Time | Monday – Friday 

Why You’ll Love This Role

  • Impactful Leadership: Play a key role in shaping clinic operations and driving quality care.
  • Collaborative Environment: Work closely with providers, staff, and administrators in a supportive setting.
  • Competitive Benefits: Comprehensive package including health, dental, vision, PTO, and 401(k) with company match.

What You’ll Do

  • Oversee daily clinic flow to ensure efficiency and patient satisfaction.
  • Manage staff schedules, weekly payroll, and performance reviews.
  • Develop and implement office policies in alignment with hospital standards.
  • Coordinate financial performance, including reimbursements and operating costs.
  • Partner with billing teams to ensure accurate charge capture and reimbursement.
  • Serve as the liaison between providers, staff, vendors, and hospital departments.
  • Monitor quality measures and implement process improvements.
  • Handle credentialing and compliance requirements.
  • Resolve customer satisfaction concerns promptly and professionally.
  • Other duties as assigned by Practice Administrator


Ready to take the next step in your healthcare leadership career? Apply today and join a team that values excellence, collaboration, and patient-centered care!


Requirements

What We’re Looking For

  • Minimum 3 years of physician office management experience in a healthcare setting.
  • Strong leadership, organizational, and communication skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Knowledge of billing processes, scheduling, and healthcare compliance.

 
Ready to take the next step in your healthcare leadership career? Apply today and join a team that values excellence, collaboration, and patient-centered care! 


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