Office Support Specialist

Description

 Join Our Team as an Office Support Specialist at CFE!

Are you a dynamic and organized individual with a passion for providing top-notch administrative support? Do you thrive in a fast-paced environment and enjoy being customer-facing? If so, we want you to be a part of our CFE family!

What You'll Do:

• Be the first point of contact for visitors and clients, ensuring a warm and professional welcome.
• Handle correspondence, including emails, phone calls, and mail
• Support various departments with administrative tasks, ensuring smooth operations across the board.
• Learn and understand feed operations, receive and transfer products accurately, and maintain records of customer VFD information.

What We're Looking For:

• Strong organizational skills and the ability to multitask effectively.
• Excellent communication skills, both written and verbal.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• A proactive and positive attitude, with a willingness to go the extra mile.
• Previous experience in an office support or administrative role is a plus.

Why Join CFE?

• Be part of a supportive and collaborative team that values your contributions.
• Opportunities for professional growth and development.
• Competitive salary and benefits package.

Ready to take the next step in your career? Apply now and become an integral part of our CFE team!

Requirements

Key responsibilities

• Assist in administrative duties: answering phone calls, providing counter sales and customer service
• Communicate and build great relationships with all employees and customers
• Perform billing of CFE products and transfers
• Perform truck scale, grain probing, and grading procedures
• Assist with grain contracts, settlements, reporting, and enter contracts for producers
• Assist with day and month end reconciliation & process
• Process accounts receivable (AR) payments
• Receive and verify products against purchase orders (POs)
• Help to complete monthly inventory of all location products
• Develop and maintain in-depth knowledge of location-specific processes, procedures, and offerings to confidently answer customer questions and resolve their concerns.
• Accurately take and verify feed orders, collaborate with other locations and the feed mill manager, and assist with billing and customer inquiries.
• Learn and understand feed operations, receive and transfer products accurately, and maintain records of customer VFD information.

Skills & Abilities

• High School Diploma, GED or equivalent combination of education and experience
• Knowledge of administrative/inventory procedures and systems
• Excellent written and verbal communication skills, ability to communicate clearly and professionally
• A strong customer service orientation with the ability to handle inquiries and resolve issues effectively
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software
• Strong organizational skills and the ability to prioritize tasks, manage time effectively, and meet deadlines
• Accuracy and attention to detail in all work performed
• Ability to identify and resolve problems efficiently and effectively
• Flexibility and adaptability to changing priorities and tasks
• Ability to work effectively as part of a team
• Professional demeanor and appearance
• Experience with maintaining accurate records and filing systems 
• Willingness to flex schedule in accordance with work that needs to be done at the location, including seasonal increases