Office Support Specialist, #934: Ingenium Charter School, Canoga Park, CA

Job Description

Job Description Salary: $20/hr, starting (DOE)
Office Support Specialist

JOB DESCRIPTION
Job Title:

Office Support Specialist

Schedule:

40 hrs/week
Job Type:

Full-time, 12-months, at-will

FLSA Status:

Non-Exempt
Reports to:

Administrative Office Manager

Pay : $20/hr, starting; Salary Schedule
Special:

May require some nights and weekend work

ABOUT INGENIUM SCHOOLS
Ingenium Schools is transforming education by restoring joy and meaning to learning. Since 2009, Ingenium Schools has helped students build confidence, leadership, and a lifelong love of learning with the Ingenium Learning System, an easily replicable, standards-based educational model that promotes personal mastery. Ingenium Schools currently operates several charter schools, serving students throughout Los Angeles.

POSITION SUMMARY:
The Office Support Specialist is responsible for assisting in overall operations of the school. The Office Support Specialist reports to the Principal or Assistant Principal, but works closely with all levels of school and home office staff as well as with students, parents, and vendors. The Office Support Specialist is responsible for monitoring attendance and assisting the Office Support Specialist.

ESSENTIAL FUNCTIONS & JOB DUTIES:
Essential functions include, but are not limited to:
NETWORK CONTRIBUTIONS
Demonstrates knowledge of and supports Ingenium Schools’ noble cause, values, standards, policies and procedures, operating instructions, confidentiality standards, and code of cooperation
Strive to implement, by instruction and action, Ingenium Schools’ philosophy of education and goals/objectives in connection with Ingenium’s Signature Practices
Continuously maintain and improve professional competence
Attend mandatory trainings, professional meetings, and educational conferences, as required
Initiate and exercise good judgment and positive working relationships with the community, students, staff and with public and private agencies

Job Duties:
Greet and assist parents, students, and visitors to the school in a friendly and professional manner, providing excellent customer service; greet, assign, equip and orient substitute teachers
Answer phones using a professional and courteous manner; route calls appropriately; take messages and distribute in a timely manner
Reply to general information requests with the accurate information; assist with typing, composing, faxing and copying of correspondence and letters
Process documents and materials such as student transfers, student cumulative reports and schedules; assist in the maintenance of student records, ensuring their accurate completion; distribute flyers; enter enrollment data, update student info and process student data for exits; request information from previous schools for student records and transcript requests
Maintain accurate attendance records and provide accurate information in mandated district and state reporting
If bilingual, assist with translations (English to Spanish) for IEP Meetings, school newsletters, flyers, parent meetings, and in all other needed areas
Meet with the Attendance Auditor on Pre Audits and Audit dates
Make phone calls to parents of students that are absent
Input tardies, unofficial tardies and distribute tardy notes
Make phone calls to teachers who have not submitted attendance
Report to Administration for SARB related purposes
Help support students when the nurse is out
Call classes for students who are picked up early
Submit student and employee incident, illness, or injury reports to Administration and follows up as needed
Create new attendance procedures to help organize attendance

paperwork/procedures/technology

and minimize discrepancies
Call parents when students have an accident, injury, or illness
Print attendance reports for students per parent request
Attend weekly meetings with Administration to create/complete weekly tasks for school activities
Responsible for making phone calls to parents and preparation of parent meetings
Translate documentation for teachers, parents and counselors
Demonstrate knowledge of, and support Ingenium Schools mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and the Code of Conduct
Provide the Home office with school pictures and activities as needed
Responsible for the maintenance, storage, and security of all student files; responsible for inputting and maintaining student data into Student Information System (SIS) and cumulative (CUM) files including meal applications, identifying and updating student sub-group information (e.g. EL, SpEd)

and daily attendance; create statistical and classification reports at the end of the month including monthly attendance report due to the home office
Other general office duties/projects as assigned and needed

JOB QUALIFICATIONS:
EDUCATION:
Enrolled in college or possess BA/BS degree strongly preferred
Experience working with children of varied ages in a learning environment highly desired
KNOWLEDGE/EXPERIENCE:
Must have the ability to demonstrate and/or show competency in the following areas:
Bilingual in Spanish preferred
Intermediate proficiency in Microsoft Word, Excel, and Outlook
Ability to work with constant interruptions and remain focused; understand and carry out oral and written instructions; learn new procedures and upgrade skills in order to meet changing job conditions
Math skills to add, subtract, multiply, divide whole numbers, calculate averages and percentages
Basic record-keeping and filing techniques
Correct English usage, grammar, spelling, punctuation and vocabulary
Oral and written communication skills
Interpersonal skills using tact, patience and courtesy

PHYSICAL DEMANDS:
Lift 40 pounds using proper technique
Must have adequate vision to effectively review documents in varied formats i.e. paper and digital
Must have adequate hearing to respond to members and interact with the public
Must be able to speak and communicate with members of the public
Sitting or standing for extended periods of time
Dexterity of hands and fingers to operate a computer keyboard
Bending at the waist, kneeling or crouching to file materials
Some exposure to blood-borne pathogens, and illnesses

PROFESSIONAL EXPECTATIONS:
The Office Support Specialist will exhibit and represent behaviors consistent with the expectations within the Ingenium Schools competency guidelines listed below:
Accepts and demonstrates the school values
Demonstrates a desire to serve others and fulfill community needs
Works effectively with people of different backgrounds, abilities, opinions, and perceptions
Builds rapport and relates well to others
Makes sound judgments, and transfers learning from one situation to another
Embraces new approaches and discovers ideas to create a better student experience
Strives to meet or exceed goals and deliver a high-value experience for members
Pursues self-development that enhances job performance
Demonstrates an openness to change, and seeks opportunities in the change process

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