OKC Streetcar Assistant Fleet Manager

Assistant Fleet Manager for OKC Streetcar
Salary grade 204, range 74,780.88-$114,427.83 annually

JOB SUMMARY
This position is located in the Oklahoma City Streetcar Division of EMBARK and reports directly to the Streetcar Operations Manager. The Transit Assistant Fleet Manager-Streetcar is responsible for the maintenance, repair, reliability, regulatory compliance, and operational readiness of all streetcar vehicles, facilities, traction power systems (TPSS), overhead contact systems (OCS), train wayside control (TWC) equipment, stations, and supporting infrastructure. This position provides leadership for maintenance personnel and contractors, manages maintenance programs and budgets, and ensures the streetcar system operates safely, efficiently, and in compliance with EMBARK, OEM, OSHA, FTA, and applicable regulatory requirements. 

JOB REQUIREMENTS

1. Fleet & Facilities Maintenance Management

   1. Direct and oversee all preventive, predictive, corrective, and emergency maintenance activities for streetcar vehicles and supporting infrastructure.

   2. Ensure all fleet and facility assets are maintained in accordance with OEM specifications, regulatory requirements, and EMBARK maintenance procedures.

   3. Oversee maintenance activities involving TPSS, OCS, TWC systems, stations, storage and maintenance facilities, shop equipment, and related infrastructure.

   4. Ensure all inspections, maintenance activities, repairs, and testing are completed accurately and on schedule.

   5. Operate streetcars when necessary to support testing, service operations, training, or emergency response activities.

   6. Monitor fleet performance and reliability metrics and implement corrective measures to improve service readiness.

   7. Manage warranty programs, service agreements, and contractor maintenance activities.

   8. Maintain maintenance management systems and ensure all work orders are properly opened, tracked, completed, and documented. 

2. Administrative Leadership, Budgeting & Compliance

   1. Supervise maintenance personnel and contractors, including scheduling, training, coaching, and performance management.

   2. Develop workforce plans that ensure adequate staffing and operational coverage.

   3. Oversee maintenance budgets, procurement activities, inventory management, and spare parts programs.

   4. Maintain inventory thresholds and ensure availability of critical spare parts.

   5. Implement, maintain, and update the Transit Asset Management (TAM) Plan, Fleet Management Plan (FMP), and Facilities Maintenance and Management Plan (FMMP) for Streetcar.

   6. Prepare reports, forecasts, capital recommendations, and budget requests.

   7. Develop, revise, and implement maintenance procedures, standards, and Standard Operating Procedures (SOPs).

   8. Ensure compliance with EMBARK policies, labor agreements, regulatory requirements, and industry best practices.

   9. Audit operational and maintenance activities to ensure accountability and compliance.

3. Safety, Quality Assurance & Risk Management

   1. Promote and maintain a strong safety culture throughout all maintenance operations.

   2. Conduct hazard identification, risk assessments, and hazard analyses.

   3. Develop and monitor Corrective Action Plans (CAPs) to address identified hazards and deficiencies.

   4. Ensure all maintenance activities comply with OSHA requirements, EMBARK safety procedures, and regulatory standards.

   5. Lead or support investigations involving safety events, equipment failures, incidents, and accidents.

   6. Oversee quality assurance and quality control programs for maintenance activities and repairs.

   7. Participate in emergency preparedness exercises, drills, and incident response activities.

   8. Ensure all required maintenance, safety, training, and compliance records are completed and retained.

   9. Maintain safe working conditions throughout maintenance facilities, storage areas, stations, and yard environments. 

4. Documentation, Reporting & Communication

   1. Ensure accurate completion of maintenance records, inspections, reports, warranty claims, CAP documentation, and regulatory filings.

   2. Provide recurring maintenance and performance reports to the Streetcar Operations Manager.

   3. Maintain KPI reporting and trend analysis for reliability, safety, maintenance compliance, inventory, and employee performance.

   4. Coordinate with Operations, Safety, Procurement, Engineering, contractors, regulatory agencies, and external stakeholders.

   5. Document system performance trends and recommend improvements to increase safety, reliability, and efficiency. 

5. Leadership & Workforce Development

   1. Lead, mentor, and develop maintenance personnel.

   2. Coordinate and conduct technical and safety training programs.

   3. Support employee certification and recertification requirements.

   4. Promote a customer-first culture in all maintenance and supervisory activities; respond promptly and professionally to internal and external customer concerns.

   5. Model respectful, solution-oriented communication with operators, dispatch, and other departments; encourage team ownership of service quality and customer satisfaction.

   6. Support both unionized and non-unionized employees in accordance with policies and labor agreements.

   7. Represent the Streetcar Fleet Maintenance Department during meetings, projects, audits, and emergency response efforts.

KEY PERFORMANCE INDICATORS (KPIs)

• Fleet Readiness: Maintain readiness levels that support daily service targets each morning by 5 am, ensuring vehicles assigned to the SMF meet operational availability standards which includes; 7 Brookville streetcars. 

• Preventive Maintenance (PM) Compliance: Complete PMs on time and according to EMBARK and manufacturer standards. Target: 100% on‑time PM completion. 

• Mean Distance Between Failures (MDBF): Support continuous improvement of MDBF by resolving root causes of system failures and reducing recurrence to achieve 10,000 miles between failure expectation.

• Road Call Reduction: Contribute to limiting road calls by performing high‑quality repairs and preventive maintenance to achieve organization goal.

• Quality Control (QC) Success Rate: Achieve high QC pass rates with zero repeat QC failures. 

• OSHA Compliance & Shop Cleanliness & Organization: Hazard-free, organized workspaces that achieve 98% audit rate with zero repeat failures. 

• Professional Development: 8 Hours of Leadership, 16 Hours of Industry Specific professional development annually.  

MINIMUM QUALIFICATIONS

• High School Diploma or GED required. Bachelor's Degree in Transportation, Engineering, Industrial Technology, Business Administration, or a related field preferred.

• Minimum three (3) years of professional experience in a streetcar, light rail, rail transit, or related maintenance environment.

• Minimum one (1) year of progressively responsible supervisory experience.

• Experience supervising both unionized and non-unionized personnel preferred.

• Experience with asset management, maintenance planning, budgeting, and regulatory compliance programs preferred

• Knowledge of electrical, electronic, mechanical, hydraulic, pneumatic, HVAC, and propulsion systems.

• Knowledge of preventive and corrective maintenance practices.

• Knowledge of asset management principles and transit maintenance standards.

• Knowledge of OSHA, FTA, PTASP, TAM, and transit industry regulatory requirements.

• Ability to interpret schematics, technical manuals, engineering drawings, and OEM documentation.

• Ability to develop SOPs, maintenance programs, and corrective action plans.

• Proficiency with maintenance management software and Microsoft Office applications.

• Strong analytical, organizational, leadership, communication, and problem-solving skills.

• Ability to establish and maintain effective working relationships with employees, contractors, regulatory agencies, and the public.

• Skill and ability in supervising, coordinating, and interacting with administrative, technical, clerical, and unionized staff and, maintain effective working relationships.

• License: Valid Oklahoma driver’s license; ability to obtain/maintain Ability to obtain and maintain Streetcar Yard Operations Certification within 60 days of employment required. 

WORKING CONDITIONS

• Work is performed in both office and field environments. 

• Regular exposure to heat, cold, humidity, rain, wind, dust, fumes, noise, and energized equipment. 

• Work may involve confined spaces, elevated work platforms to include bucket trucks, ladders, maintenance pits, rail right-of-way areas and street-level operating environments. 

• May be required to work nights, weekends, holidays, call-outs, overtime, emergency responses, or adjusted schedules to support operational needs. 

• Frequent interaction with contractors, regulators, vendors, employees, and members of the public. 

• Subject to hazards associated with heavy equipment, electrical systems, moving vehicles, and maintenance operations.

PHYSICAL REQUIREMENTS

• Must be able to use both hands and both feet concurrently.
• Must be ambulatory in order to reach parked vehicles in a garage yard from Operations office and to investigate accidents on site.
• Ability to bend, stoop, twist, reach, and climb ladders and work in confined spaces; occasionally lift/push and/or pull objects weighing up to 75 pounds
• Ability to hear and speak clearly and distinctly in English on the telephone, radio and in person.
• Ability to Work safely around energized electrical equipment and moving machinery.
• Distinguish visual indicators, colors, warning signals, and auditory alarms.
• Operate tools, equipment, vehicles, and computer systems.
• Must be able to sit or stand for periods up to 2 hours with only a very short break.
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PRE‑EMPLOYMENT REQUIREMENTS

• DOT Physical & Drug Screen: The successful applicant must pass a Department of Transportation (DOT) physical examination, which includes a drug screen.
• Background Check: EMBARK will conduct a background investigation/verification. Applicants will be provided contact information for any third‑party reporting agencies used to collect background information as part of a conditional offer of employment.
• Substance Abuse Policy: Applicants will receive a copy of EMBARK’s Substance Abuse Policy upon conditional offer and acceptance, and before any health screen/physical examination and drug test.

DRIVING RECORD STANDARD

• Positions that require operating a COTPA vehicle may be disqualified by three (3) or more moving traffic violation convictions (excluding parking tickets) within the last two (2) years.

APPLICATION GUIDELINES

• Provide at least seven (7) years of employment history, including reasons for leaving each position.
• Explain all gaps in employment history.
• Provide contact information for current and previous employers.

EQUAL EMPLOYMENT OPPORTUNITY & ACCOMMODATIONS

• EMBARK is an equal opportunity employer and values diversity and inclusion.
• EMBARK does not discriminate against any applicant or employee based on race, color, creed, national origin, ethnicity, religion, sex (including sexual orientation and gender identity/expression), age, genetic information, disability, or political affiliation.
• If you require reasonable accommodation during any part of the hiring process, contact the Human Resources Department at (405) 297‑1588.

VETERANS PREFERENCE

• A five‑point preference will be awarded in the initial scored selection process for honorably discharged U.S. military veterans.
• Qualified applicants must submit a copy of DD Form 214 indicating discharge type/character of service in person, by mail, or by fax at (405) 316‑3346.

SAFETY‑SENSITIVE CLASSIFICATION (UNITY BILL)

• This position is designated safety sensitive under the Oklahoma Medical Marijuana and Patient Protection Act, 63 O.S. § 427.1 et seq. (OSCN 2019), effective August 29, 2019.
• Employees in safety‑sensitive positions may be subject to disciplinary action up to and including termination if they test positive for marijuana components or metabolites, even if they possess a medical marijuana license.

FORMER EMPLOYEES

• To participate in the selection process, former employees must be eligible for rehire.
• If you are unsure of your rehire status, contact EMBARK Human Resources at (405) 297‑1558.
• If your rehire status is coded “Not Eligible,” “Eligible 3,” or “Conditional,” you must request a review of your rehire status.