OluKai Retail Associate - Charleston

As the OluKai Retail Associate, or Huaka’i which means to lead, your kuleana (responsibility) is to welcome customers into the store and deliver a remarkable brand experience. We are seeking responsible, outgoing, culturally minded team members to be the first point of contact for guests of the OluKai store. You are genuine, service-oriented, with a passion for premium products as well as the ever-evolving retail industry.

We have the following opening(s) for this role:

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  Part time (29 hours or less per week)
  
  


• Full time (32+ Hrs Per Week)

Position responsibilities include but are not limited to:

In order to be successful, candidates should possess the following:

• Ability to engage with new customers and build immediate and lasting rapport. Personalize customer connections by providing the highest level of hospitality and customer service.


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  Be a storyteller, sharing the details of our unique brand partnerships as well as the details of our products design inspirations and reason for being.


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  Be an expert on OluKai’s product lines, a champion for quality and authenticity, stay current on fashion trends, understand the customer needs, and creatively communicate selections that meet their needs.


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  Ability to independently problem solve and resolve customer issues while maintaining a spirit of Aloha, even in high stress situations. Collaborate with leadership team to communicate customer feedback, and demonstrate ability to independently problem solve and resolve customer concerns in an organized fashion.


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  Ensure the retail floor is always premium and tells a story. Maintain store concepts & visual standards. Assist with back of house duties including receiving and placing product.


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  Develop and implement plans and strategies to exceed sales goals at both the store and within overall brand.


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  Manage inventory and ensure the retail store is well-stocked at all times


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  Support and promote the Point-of-Sale process in all areas of register procedure, protocol and policies.


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  Ability to independently open and close the store as a key holder upon Manager approval.


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  Be a brand ambassador for OluKai. Participate in local events, giveback programs in collaboration with Marketing. Collaborate with Marketing to program ambassador content, presentations and performances at the store.

What you bring:

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  The drive to hit and exceed individual and team sales goals.


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  Ability to engage with new customers and build immediate and lasting rapport.


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  A Storyteller mindset, sharing the details of our unique brand partnerships as well as the details of our products design inspirations and reason for being.


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  Expertise on OluKai’s product lines, a champion for quality and authenticity, stay current on fashion trends, understand the customer needs, and creatively communicate selections that meet their needs.


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  Ability to independently problem customer issues while maintaining a spirit of Aloha, even in high stress situations.


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  Attention to detail, upholds visual standards and store cleanliness.


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  Willingness to be a team player to help with back of house duties including receiving, processing product and re-stock.


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  Thorough understanding of POS best practices and use for a seamless consumer experience.


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  Brand ambassador for OluKai. Participate in local events and giveback programs.

Additional Skills & Qualifications:

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  6mth+ retail or similar service environment experience preferred.


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  Must be available for a minimum of at least three (4-8hrs) shifts a week.


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  Must be available for holidays and weekends as necessary.


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  GED or high school diploma preferred and/or in action.


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  Strong interpersonal and communications skills both verbal and written.


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  An independent work ethic, excellent time management skills and organizational abilities.


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  Positive attitude and high integrity.


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  Must be able to lift, carry or otherwise move objects weighing up to 30lbs.


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  Desire to learn and grow within the company.

Benefits and Perks:

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  Generous OluKai product discounts


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  Generous discounts from OluKai portfolio brands; Kaenon, Melin, & Roark


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  Growth opportunities within the Archipelago family of brands


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  Company bonus program


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  5 year and 10 year Anniversary gifts and travel to Hawaii and other desirable destinations


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  Medical, Dental, Vision insurance in accordance with plan guidelines


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  Company paid life insurance (full time employment benefit)


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  401k with employer match in accordance with plan guidelines


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  12 Days of PTO plus one additional day of PTO every year on your anniversary and 2 Floating Holidays per year (full time employment benefit)


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  Work with talented and great people who share a love of the ocean lifestyle
  
  
  Archipelago Companies values a diverse, inclusive, and entrepreneurial workforce and culture, and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at [email protected]. Archipelago will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law.