OluKai Retail Store Manager- Charleston, SC

As the OluKai Retail Store Manager your kuleana (responsibility) is to create a premium and welcoming experience where customers can discover and purchase any OluKai they are looking for. We are seeking an experienced Retail Manager who embodies the OluKai brand; whose passion is to lead a team to run a modern and efficient retail operation, managed with Aloha. Your role is to foster the store experience as well as manage every aspect of store operations. You are a person of high integrity, community oriented and embraces the ever-changing retail environment.

What you bring:

Performance

• Management background to manage the store financial plan including revenue and expenses.


• Responsibility for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning and expense control.  


• Analytical skills to dive into customer profiles, sales trends, competitive information to inform and help shape, and quickly adapt the optimal product range, if necessary.

Operations

• The know-how to manage store inventory, restocking products, and receiving new products.


• Ability to identify holes in shop inventory and place fill in orders to bring stock to correct inventory levels.


• Expertise on product flow, overall, back of house operations, supply needs, and daily store maintenance.


• POS excellence! Reconcile daily reporting, process returns/exchanges/deliveries, gift cards with excellence. Manage collection of customer member information.

Visual Merchandising, Brand & Product

• Coaching staff to be product storytellers, addressing customer needs, share your product knowledge with enthusiasm and guide our customers to product selections that meet their needs.


• An eye for seasonal floor sets/visual merchandising directives within the store and maintain visual standards and brand image daily.


• Ambassadorship for OluKai. Participate in local events, giveback programs in collaboration with Marketing.


• Collaboration with Marketing on ambassador content, presentations, and performances at the store.


• Ownership for all store events, required to be present for all events unless otherwise approved by your manager.

Team

• Experience in including recruiting, hiring, training, and career development in collaboration with Corporate Human Resources.


• Motivation to inspire staff to approach the sales floor each day with enthusiasm and Aloha.


• Responsibility for staff scheduling, to include but not limited to time off, coverage swaps, daily breaks and lunches, cover schedule gaps as required.


• Conflict resolution management skills


• A leadership and development background to performance check ins with staff in accordance to corporate calendar

 What we Offer:

• Development and Growth Opportunities


• Employee Discount to all Archipelago brands (OluKai, Roark, Melin, Kaenon)


• Comped yearly product from all Archipelago brands


• Flexible work schedule


• Bonus Program eligibility


• Team building events.


• Medical, Dental, Vision insurance


• 401k and 401k employer matching


• Paid Time Off

We are looking for someone with the following skills and qualifications:

• Minimum of 3 years retail management experience.


• BA or BS is preferred.


• Ability and willingness to work weekends, evenings, and holidays as needed.


• Self-motivated leader with strong entrepreneurial skills.


• Manages with Aloha, innate guest centric mindset.


• Shows elevated communication skills and can tailor style to suit the audience.


• Creative and adaptable team player with a winning and positive attitude.

Benefits and Perks:

• The salary range for this position is $65,000 to $68,000 plus opportunity for annual bonus, salary is based on the experience that you bring to the position
  


• Generous OluKai product discounts


• Generous discounts from OluKai portfolio brands; Kaenon, Melin, & Roark


• Growth opportunities within the Archipelago family of brands


• Company bonus program


• 5 year and 10 year Anniversary gifts and travel to Hawaii and other desirable destinations
  


• Medical, Dental, Vision insurance in accordance with plan guidelines


• Company paid life insurance


• 401k with employer match in accordance with plan guidelines


• 15 Days of PTO plus one additional day of PTO every year on your anniversary and 3 Floating Holidays per year


• Work with talented and great people who share a love of the ocean lifestyle