OluKai Retail Store Manager- Waikoloa

As the OluKai Retail Store Manager your kuleana (responsibility) is to create a premium and welcoming experience where customers can discover and purchase any OluKai they are looking for. We are seeking an experienced Retail Manager who embodies the OluKai brand; whose passion is to lead a team to run a modern and efficient retail operation, managed with Aloha. Your role is to foster the store experience as well as manage every aspect of store operations. You are a person of high integrity, community oriented and embraces the ever-changing retail environment.

What you bring:

Performance

• Management background to manage the store financial plan including revenue and expenses.


• Responsibility for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning and expense control.  


• Analytical skills to dive into customer profiles, sales trends, competitive information to inform and help shape, and quickly adapt the optimal product range, if necessary.

Operations

• The know-how to manage store inventory, restocking products, and receiving new products.


• Ability to identify holes in shop inventory and place fill in orders to bring stock to correct inventory levels.


• Expertise on product flow, overall, back of house operations, supply needs, and daily store maintenance.


• POS excellence! Reconcile daily reporting, process returns/exchanges/deliveries, gift cards with excellence. Manage collection of customer member information.

Visual Merchandising, Brand & Product

• Coaching staff to be product storytellers, addressing customer needs, share your product knowledge with enthusiasm and guide our customers to product selections that meet their needs.


• An eye for seasonal floor sets/visual merchandising directives within the store and maintain visual standards and brand image daily.


• Ambassadorship for OluKai. Participate in local events, giveback programs in collaboration with Marketing.


• Collaboration with Marketing on ambassador content, presentations, and performances at the store.


• Ownership for all store events, required to be present for all events unless otherwise approved by your manager.

Team

• Experience in including recruiting, hiring, training, and career development in collaboration with Corporate Human Resources.


• Motivation to inspire staff to approach the sales floor each day with enthusiasm and Aloha.


• Responsibility for staff scheduling, to include but not limited to time off, coverage swaps, daily breaks and lunches, cover schedule gaps as required.


• Conflict resolution management skills


• A leadership and development background to performance check ins with staff in accordance to corporate calendar

 What we Offer:

• Employee Discount to all Archipelago brands (OluKai, Roark, Melin, Kaenon)


• Comped yearly product from all Archipelago brands


• Flexible work schedule


• Snack/beverage reimbursement up to $100


• Bonus Program eligibility


• Team building events.


• Medical, Dental, Vision insurance


• 401K

We are looking for someone with the following skills and qualifications:

• Minimum of 2 years retail management experience.


• BA or BS is preferred.


• Ability and willingness to work weekends, evenings, and holidays as needed.


• Self-motivated leader with strong entrepreneurial skills.


• Manages with Aloha, innate guest centric mindset.


• Shows elevated communication skills and can tailor style to suit the audience.


• Creative and adaptable team player with a winning and positive attitude.

Benefits and Perks:

• Generous product gift program and all brand discounts


• Growth opportunities within the Archipelago family of brands: OluKai, Kaenon, Melin, Roark


• Company bonus program


• 5 year and 10 year Anniversary gifts to Hawaii and other desirable destinations


• Company paid life insurance


• 401k with employer match in accordance with plan guidelines


• 15 Days of Paid Time Off plus one additional day of PTO every year on your anniversary and 3 Floating Holidays per year


• Work with talented and great people who share a love of the ocean lifestyle

Archipelago Companies values a diverse, inclusive, and entrepreneurial workforce and culture, and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at [email protected]. Archipelago will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law.