Onboarding and Training Coordinator

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The Coordinator is responsible for delivering a structured and engaging onboarding and training experience for new hires within a fast-paced, high-volume environment. This role ensures employees are effectively integrated into their positions by coordinating onboarding logistics, developing and implementing training plans, and monitoring progress through regular check-ins and competency evaluations. This position serves as a key liaison between new employees and leadership, facilitating communication, addressing concerns, and supporting overall employee development. Additionally, the role contributes to recruitment and retention efforts by participating in candidate selection and fostering a positive, supportive onboarding experience that promotes long-term success.

MINIMUM QUALIFICATIONS:
EDUCATION, CERTIFICATION, AND/OR LICENSURE:
1.    High School Diploma or equivalent.
2.    Current Food Handlers card as required by County Health Department issued by ONE of the following:  
•   StateFoodSafety.com  
•    Servsafe/National Restaurant Association 
•    Local County Health Department 
EXPERIENCE:
1.    One (1) year experience in Nutrition Services or high-volume food service job experience. 

PREFERRED QUALIFICATIONS:
EDUCATION, CERTIFICATION, AND/OR LICENSURE:
1.    Person in Charge issued by local County Health department OR Manager Food Safety Certification  
EXPERIENCE:
1.    Two (2) years’ experience training staff and developing basic training materials.

CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position.  They are not intended to be constructed as an all-inclusive list of all responsibilities and duties.  Other duties may be assigned.
1.    Conduct pre-onboarding outreach and provide new hires with role expectations, schedules, and required resources 
2.    Coordinate and support first-day onboarding, including logistics, introductions, and completion of requirements
3.    Develop and manage structured training plans across assigned operational areas to ensure consistent, high-quality training. 
4.    Evaluate and validate employee competencies and adjust training as needed 
5.    Facilitate weekly check-ins during the first 8 weeks to monitor progress and address concerns
6.    Maintain accurate documentation of onboarding, training progress, and employee feedback
7.    Serve as a liaison between new hires and leadership, communicating relevant feedback
8.    Partner with management to support employee development and identify opportunities. 
9.    Support recruitment efforts by participating in interviews and providing input on candidate selection. 
10.    Contribute to employee retention by fostering engagement, addressing early concerns, and supporting a positive onboarding experience. 
 

PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1.    Ability to lift 25 pounds
2.    Ability to push/pull 100lbs
3.    Ability to stand for extended periods of time

WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1.    Noisy environment
2.    Often hot, cold, and/or humid environment

SKILLS AND ABILITIES:
1.    Strong verbal and written communication skills 
2.    Highly organized with ability to manage multiple priorities 
3.    Computer skills (Microsoft Office)
 

Additional Job Description:

9:00AM-5:30PM (varied evenings as needed). Weekend rotation every third weekend.

Scheduled Weekly Hours:

40

Shift:

Day (United States of America)

Exempt/Non-Exempt:

United States of America (Non-Exempt)

Company:

WVUH West Virginia University Hospitals

Cost Center:

600 WVUH Dietary

Address:

1 Medical Center Drive

Morgantown

West Virginia

Equal Opportunity Employer

 

West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.