Onboarding Coordinator

The Onboarding Coordinator – Home Health & Hospice

The Coordinator is responsible for managing the onboarding process for clinical and non-clinical staff in a regulated healthcare environment. This role ensures all onboarding requirements, credentials, and compliance documentation are completed accurately and timely in accordance with federal, state, and agency-specific regulations. The Onboarding Coordinator serves as a key liaison between HR, Recruiting, Clinical Leadership, and new hires to support a smooth and compliant transition into patient care roles.

Essential Duties and Responsibilities

• Coordinate and manage the full onboarding lifecycle for Home Health and Hospice employees, including clinical and administrative staff

• Assign, track, and audit onboarding tasks and documents through Paylocity

• Ensure compliance with Medicare, Medicaid, CMS, state licensing, and agency policies

• Verify completion and accuracy of required clinical documentation, including but not limited to:

o Professional licenses and certifications

o Background checks and drug screens

o Immunizations, TB testing, and health screenings

o CPR/BLS certifications

o OIG/GSA exclusion checks

• Communicate onboarding requirements, deadlines, and next steps to new hires in a clear and supportive manner

• Coordinate orientation schedules and assist with new hire orientation sessions

• Collaborate with Recruiting and Clinical Leadership to ensure readiness for patient assignment

• Monitor onboarding timelines and escalate delays that may impact start dates or patient care

• Maintain accurate and confidential employee records in compliance with HIPAA and HR standards

• Assist with audits, surveys, and regulatory reviews related to personnel files

• Provide onboarding status updates and reporting to HR and leadership as needed

Qualifications

• High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred

• 2+ years of HR onboarding, credentialing, or healthcare administrative experience preferred

• Experience in Home Health, Hospice, or healthcare setting strongly preferred

• Familiarity with CMS Conditions of Participation and state regulatory requirements

• Experience with HRIS systems (Paylocity preferred)

• Strong attention to detail and documentation accuracy

• Excellent organizational and communication skills

• Ability to manage high-volume onboarding in a fast-paced environment