Help at Home is hiring an Entry Level Onboarding Specialist!

Help at Home is the nation’s leading provider of high-quality support services to seniors and people with disabilities. Our clients need us more than ever to continue living independently in their own homes while staying safe from high-risk facilities. We pride ourselves on establishing the home as the center of health and care coordination, serving our clients as if they are family, and creating Meaningful Moments that make a difference.

The Onboarding Specialist reports to the Manager, Recruiting & Onboarding.  This position is responsible for providing onboarding support for field associates. Onboarding Specialists are the point of contact for questions surrounding onboarding and compliance.  The Specialist demonstrates respect, efficiency, excellent communications, and maintains positive working relationships with colleagues.

*This is a hybrid role with remote flexibility. The position requires working onsite at a local branch 1–2 times per week, so candidates must be based in Pennsylvania.

Responsibilities

• Ensure all new hires comply with company, Federal, and State regulations required for employment.
• Manage the onboarding process for assigned applicants.
• Create necessary profiles in various systems to ensure timely and accurate information is stored and tracked throughout the onboarding process.
• Perform employment eligibility and verification, including:
  • Administration of background checks and discretionary risk assessments
  • I-9 completion
  • Run EPS staff checks.
  • Verify Social Security
  • Run certification authentication.
  • Other checks as necessary
• Maintain applicant profiles in Applicant Tracking System.
• Gather and process employee file paperwork and ensure quality and accuracy of all documents.
• Keep manager informed of any changes or policies that may affect this division. 
• Facilitate Caregiver Orientation and Training
• Maintain confidential records (office employee files, health records, protected information).
• Participate in staff meetings, company sponsored trainings and team meetings as directed.
• Perform other duties as assigned.

Required Skills/Abilities:

• Demonstrates empathy, maturity, and the ability to function as a member of a team; excellent communication skills both written and oral.
• Self-motivated; reliable; strong attention to detail; maintains confidentiality; comfortable handling sensitive personal information; complies with all policies and procedures.
• Intermediate to advanced computer skills including the ability to create and modify documents using Microsoft Office (e.g. Word, Excel, Power Point)

Education and Experience:

• High School Diploma or GED required. Bachelor’s degree in business, psychology, communications, HR, or a related field is preferred.  
• Experience in recruiting or onboarding preferred.
• Familiarity with applicant tracking systems preferred

Benefits

Our team is the foundation of our work. We offer:

• Competitive weekly pay
• Quarterly performance-based bonuses*
• Direct deposit
• Healthcare, dental, and vision insurance
• Paid time off
• 401k
• Ongoing, in-depth training opportunities
• Meaningful work with clients who need your help.
• Career growth and experience with an industry leader with 40+ years of history in a high-demand field

Onboarding Specialists must comply with state background screening requirements. Compensation, benefits, time off, and bonuses vary by state and location, so please ask for complete details at your interview.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status.

Data Security and Privacy Statement

At Help at Home, we prioritize protecting your personal information during the hiring process. We comply with all relevant data privacy regulations, including HIPAA and SOX where applicable. Your data will only be used to assess your employment suitability and won't be shared with unauthorized parties.

We use strong security measures to protect your information from unauthorized access or disclosure. By submitting your application, you consent to this process. You can access, modify, or request deletion of your data by contacting us.

Employees must adhere to our data protection policies and legal requirements to safeguard sensitive information.