Onboarding Specialist

Our mission is to improve lives by providing individualized homecare services and support people living at home. We know the care each person needs is unique, and we have built a large variety of services to provide the best person-centered care for our clients to lead fuller lives at home.

Accra is a diverse, inclusive, and equitable workplace in which all employees are valued and respected and can bring their whole self to work. Our employees reflect the demographics of the communities we serve, and we are committed to modeling diversity, equity, and inclusion within our industry.

Accra Offers:

• Work/Life Flexibility
• Professional Development Opportunities
• Generous Paid Time Off Options
• Free Mental Health/Wellbeing Program
• Medical, Dental and Vision Insurance (Full Time Employees)
• HSA & FSA (Full time Employees)
• 401(k) Retirement Plan
• Company Paid Disability & Life Insurance (Full Time Employees)

About This Role:

The Onboarding Specialist plays an essential role to Accra programs by sourcing and hiring support staff that are critical to ensure Accra clients are able to manage their care plans and services. The Specialist will facilitate and oversee applications and background studies to ensure an efficient and effective hiring process. The Onboarding Specialist will also support clients in the recruiting of Direct Support Professionals as needed. 

• Bachelor’s degree in a healthcare or human services field or 2-3 years of equivalent work experience. 
• Experience with recruiting and onboarding employees a plus.
• Experience working with Waivered Services and/or PCA Homecare services a plus.
• Experience working in collaboration with multiple departments and staff.
• Intermediate computer skills including internal office and organizational software (MS Office), and the ability to gain proficiency with Accra specific systems.
• Demonstrate creativity, critical thinking skills, problem-solving skills, and emotional intelligence.
• Have excellent organizational, problem solving, communication, and interpersonal skills.
• Ability to empathetically communicate challenging concepts both in-person, over the phone, and via electronic communication.
• Ability to act with integrity, professionalism, and confidentiality; handling and processing confidential and sensitive information in a professional manner.
• Ability to adapt to rapid change and work effectively in a fast pace environment.
• Must pass a background study with the Minnesota Department of Human Services.
• Have a valid driver’s license, clean driving record and reliable transportation to use for work driving purposes.