Onboarding Specialist

Availability: Full - Time (Monday - Friday 40 hours a week)
Location: El Segundo, CA (In-Person)
Compensation: $21.00 - $23.00 per/hour DOE

Behavior Frontiers is an industry leader in ABA (Applied Behavior Analysis) treatment for autism and other special needs. We are on a continuous journey to explore, assess, and develop only the highest quality ABA treatments and solutions delivered by best-in-class clinical professionals. We are seeking enthusiastic individuals who are ready to embark on a meaningful journey in one of the fastest growing fields in healthcare. Our Onboarding Assistant position plays a critical role in our company and we need an individual with excellent customer service skills, detail oriented, ability to multi-task and a knowledge of Microsoft Office applications.

How will you help create a World Without Limits:

• Facilitate onboarding processes and coordinate with new hires to ensure a seamless and welcoming experience from offer acceptance to training.
• Effectively interface and communicate with all departments, including Recruitment, HR, IT, Training, and Client Services, regarding the status of new hires.
• Maintain a high level of attention to detail while managing numerous small but critical tasks, including accurate data entry of personal identifiers, credentials, and HR-related information within the system.
• Take on and implement any newly added requirements as needed to remain compliant with insurance or state guidelines and expectations.
• Set up new hire accounts, manage the onboarding tracker, and assign tasks as needed.
• Conduct welcome calls with new hires and send a welcome email outlining onboarding task due dates.
• Ensure the timely submission of all required onboarding documents by new hires.
• Guide new hires on navigating systems, resources, and policies.
• Monitor new hire checklist items for full completion and provide trouble shooting support as needed.
• Facilitate background checks and child abuse registry clearances, follow up with the  vendors as needed, and ensure compliance with state regulations.
• Conduct SAMS, OIG, and Medicaid exclusion checks
• Coordinate the TB test process to ensure compliance with external payor requirements.
• Verify the employment eligibility of all new hires by completing E-Verify and updating the I-9 form accordingly.
• Assist in the development and implementation of new initiatives and programs.
• Support company-wide projects as needed, ensuring alignment with team goals and objectives.
• Execute all aspects of provider certifications, including initial appointments and reappointments
• Any other duties as assigned.

Qualifications and Skills:

• Superior attention to detail
• Excellent organizational skills with a strong ability to multi-task and navigate multiple systems simultaneously in a fast-paced environment.
• Ability to support staff company wide
• Proficiency in self-managing time and priorities
• Excellent customer service – must have superior communication skills over the phone and via email
• Collaborative attitude with team-oriented outlook
• Ability to build strategic working relationships
• At least one year of onboarding/HR experience
• Bachelor's Degree preferred, but not necessary
• A professional, yet friendly demeanor
• Knowledge of Microsoft Office applications (e.g. Word, Excel, Outlook)
• Experience working daily in different applicant tracking and human resources information systems
• Familiarity with Jobvite, Monday.com and OnePoint is a plus

Why Behavior Frontiers is perfect for you:

• Competitive pay with optional On-demand paychecks thru DailyPay - get paid on your own schedule!
• 401K Plan with company match after 6 months of employment
• Paid Personal Time Off
• Paid Sick Leave
• Medical, Dental and Vision insurance
• Opportunities for career advancement
• Performance and promotion raises
• Paid mileage & drive time
• Free Telehealth: Free access to a doctor via telehealth for you and your dependents with no limits and no co-pays
• Free Telehealth Mental Health: Free access to a mental health counselor via telehealth for you and your dependents (over age 13) with no limits or co-pays
• Employee Assistance Program: Free access to some support services (financial, legal, counseling, etc.) 
• Fitness: Discounted monthly gym membership to 12,000 gym locations nationwide, as well as free access to workout videos
• Deals: Exclusive discounts and savings to 500+ companies and more!
• Travel: Discounts on travel essentials including hotels, rental cars, flights, excursions, and more!
• Lab Testing Discounts: 10-80% off costs of routine lab work
• New Benefits Rx: Discounts on prescription medications from 10-80% at 60,000 locations nationwide

Why work for Behavior Frontiers? Visit our benefits & perks page to learn more!

Behavior Frontiers is an Equal Opportunity Employer and will consider for employment all qualified applicants in a manner consistent with the requirements of the applicable federal, state and local laws.