On-Call Maintenance Specialist

NAYA Family Center is seeking a dependable, trauma-informed On-Call Maintenance Specialist to support the khwat yaka haws shelter. This role ensures a safe, functional, and welcoming environment by responding to routine maintenance needs and repair emergencies, including some outside of normal business hours. Strong problem-solving skills, sound judgment, and the ability to determine when outside contractors are needed are essential, as is cultural humility and an understanding of trauma-informed care and houselessness within Native communities.

NAYA offers an exceptional benefits package, including free medical, dental, and vision insurance for employees (with affordable options for family members), a 401(k) retirement plan with a 6% match, paid vacation, and 16 paid holidays. This is an on-call position that may include evenings and occasional weekends as needed.

The pay for this position is $30.30 an hour.

Who You Are

• Ideally, you have work or lived experience within Native communities—or a strong commitment to learning Native history and understanding the Urban Native experience.
• You have maintenance experience and take pride in keeping spaces safe, functional, and well cared for.
• You bring a calm, solutions-oriented mindset to urgent or unexpected situations.
• You understand the importance of working with respect, discretion, and professionalism in a shelter environment.
• You are comfortable working independently while staying in communication with management when decisions or outside support are needed.
• You approach your work through a trauma-informed lens and understand how environment and safety impact people who have experienced instability or crisis.
• You’re organized, dependable, and able to prioritize tasks, especially when multiple needs arise at once.
• You communicate clearly with staff and leadership, explaining issues and repair options in a straightforward, respectful way.
• You understand confidentiality, maintain professional boundaries, and show up consistently for your team.
• You’re comfortable using basic computer tools such as email, word processing, and spreadsheets

What You’ll Do

• Respond to routine and emergency maintenance needs for the khwat yaka haws shelter, including availability outside of normal business hours when needed
• Perform repairs and upkeep on cabinetry, bunk beds, washers and dryers, flooring, stair treads, walls, and other building components
• Address safety and cosmetic concerns such as loose flooring, carpet damage, wall scuffs, and general wear and tear as quickly and soundly as possible
• Complete basic plumbing repairs, including unclogging toilets and drains, fixing minor leaks, and replacing washers
• Safely operate hand and power tools used for carpentry, plumbing, and general maintenance work
• Clean carpets as needed in coordination with shelter management
• Maintain a scheduled maintenance log and document completed and pending work
• Repaint and repair minor wall damage when needed
• Assess repair needs and consult with management when an outside contractor or licensed professional is required

Questions? Want to chat about this role before you decide to apply? Contact Andulia Sanchez, Family Shelter Manager, or the HR team.

Application Instructions Providing a cover letter helps us best understand your interest in the role, so we encourage you to submit one along with your resume. If you need accommodation during the application process, please email [email protected].