Position Title:

Position Type:

Hiring Range:

$28.50/Hour

Pay Frequency:

A. POSITION PURPOSE

Provides coordination for the SCU Presents Performing Arts Center business office’s rental department.

B. ESSENTIAL DUTIES AND RESPONSIBILITIES

1.  General Rental Responsibilities

• Under the direction of the Business Manager, assist with implementing the rental program, including client contact, generating and processing rental agreements, maintaining information in EventPro, generating rental reports, and providing general rental support. 

• After the event concludes, contact the client to discuss agreement addenda, update billing, client feedback, and close out the agreements.

2.   Specific Rental Responsibilities 

• Respond to requests for rental information and direct the information to the appropriate SCU Presents Performing Arts Center department

• Maintain files and update calendars

• Assist in the creation and distribution of rental program information

• Maintain client data in EventPro, and update rental program files as needed

• Assist with requests for information on rental policies, procedures, and pricing

• Prepare rental quotes for the rental team to review

• Generates agreements, invoices, and tracks payments

• Print and track house manager reports

3. Other duties as assigned

C.   PROVIDES WORK DIRECTION

Not Applicable

D.   GENERAL GUIDELINES

1. Recommends initiatives and implements changes to improve quality and services.

2. Identifies and determines cause of problems; develops and presents recommendations for improvement of established processes and practices.

3. Maintains contact with customers and solicits feedback for improved services.

4. Maximizes productivity through use of appropriate tools; planned training and performance initiatives.

5. Researches and develops resources that create timely and efficient workflow. 

6. Prepares progress reports; informs supervisor of project status; and deviation from goals. Ensures completeness, accuracy and timeliness of all operational functions.

7. Prepares and submits reports as requested and required.

8. Develops and implements guidelines to support the functions of the unit.

E.   QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The items below are representative of the knowledge, skills, abilities, education, and experience required or preferred.

This position requires the ability to effectively establish and maintain cooperative working relationships within a diverse multicultural environment and to promote and contribute to an inclusive and respectful workplace.

1. Knowledge

• Experience in arts non-profit organizations preferred

• Understand and support the values and ideals of Jesuit education

2. Skills

• Strong organizational skills with the ability to handle multiple projects simultaneously, work independently, and be detail-oriented

• Strong interpersonal and creative problem-solving skills

• Professional service-oriented demeanor

• Excellent communication skills 

3. Abilities

• Ability to learn the EventPro computer software

4. Education

• Bachelor’s degree preferred.

5. Years of Experience

• Three years related experience required.

F.   PHYSICAL DEMANDS

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. In accordance with the Americans with Disabilities Act, as amended, the California Fair Employment & Housing Act, and all other applicable laws, SCU provides reasonable accommodations for qualified persons with disabilities.  A qualified individual is a person who meets skill, experience, education, or other requirements of the position, and who can perform the essential functions of the position with or without reasonable accommodation.

• Considerable time is spent at a desk using a computer terminal. 

• May be required to travel to other buildings on the campus.

• May be required to attend conference and training sessions within Bay Area or in- or out-of-state locations.

• May be required to occasionally travel to outside customers, vendors or suppliers.

G.   WORK ENVIRONMENT

The work environment characteristics described below are representative of those an employee encounters while performing the essential functions of this job.

• Typical office environment.

• Mostly indoor office environment with windows.

• Offices with equipment noise.

• Offices with frequent interruptions.

Telecommute

Santa Clara University is registered to do business in the following states: California, Nevada, Oregon, Washington, Arizona, and Illinois. Employees approved to telecommute are required to perform their work within one of these states.

EEO Statement

Equal Opportunity/Notice of Nondiscrimination

Santa Clara University is an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, ethnicity, national origin, citizenship, ancestry, religion, age, sex, sexual orientation, gender, gender expression, gender identity, marital status, parental status, veteran or military status, physical or mental disability, medical conditions, pregnancy or related conditions, reproductive health decision making, or any other characteristic protected by federal, state, or local laws.  For a complete copy of Santa Clara University’s equal opportunity and nondiscrimination policies, please visit the Office of Equal Opportunity and Title IX website at  https://www.scu.edu/title-ix/. 

Clery Notice of Availability

Santa Clara University annually collects information about campus crimes and other reportable incidents in accordance with the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. To view the Santa Clara University report, please visit the Campus Safety Services website. To request a paper copy please call Campus Safety at (408) 554-4441. The report includes the type of crime, venue, and number of occurrences.

Americans with Disabilities Act

Consistent with its obligations under the law, Santa Clara University will provide reasonable accommodations to applicants and employees with disabilities.  Applicants who wish to request a reasonable accommodation for any part of the application or hiring process should contact the Department of Human Resources ADA Team at [email protected] or by phone at (408)554-4392. Please note: This contact information is intended for accommodation requests only. Resumes or inquiries about application status sent to this inbox will not be reviewed or forwarded. For resumes or questions regarding application status, please contact [email protected].