OneSource Account Quality Specialist

When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs.  With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services.

Job Title

OneSource Account Quality Specialist

Location(s)

GSK (Haleon) (Richmond) - Customer Site VA

Job Description

QMS Oversight & Compliance

• Ensure effective implementation and adherence to the QMS and Quality Agreement
• Monitor compliance, identify risks, and drive resolution of gaps
• Partner with customer quality to maintain and update the Quality Agreement

Quality Leadership & Coordination

• Act as the primary on-site quality SME and escalation point
• Lead and coordinate quality activities across the account team
• Promote a strong quality culture and influence without direct authority

Auditing & Inspection Readiness (Proactive Focus)

• Plan and conduct internal, supplier, and process audits
• Support customer, self-inspections, and regulatory inspections
• Track audit findings, non-conformances, and CAPA effectiveness

Deviation, CAPA & Change Control (Reactive Support)

• Oversee and support investigations, root cause analysis, and CAPA
• Ensure timely closure of quality events with minimal operational impact
• Review and approve quality records in line with delegated authority

Training & Quality Awareness

• Own the site quality training program with site leadership
• Deliver GMP and QMS training and ensure compliance and effectiveness
• Drive awareness and accountability for quality across all site employees

Supplier Quality Oversight

• Support supplier qualification, audits, and performance monitoring
• Ensure supplier compliance with QMS and Quality Agreement
• Address supplier-related quality issues with stakeholders

Continuous Improvement

• Support delivery of the site quality plan and improvement initiatives
• Analyze quality trends and drive actions to enhance performance
• Report on quality metrics and audit outcomes to stakeholders

Basic Qualifications

• Bachelor’s degree in a relevant field or equivalent professional experience with a minimum 3 years’ experience in quality assurance within a GxP/pharmaceutical environment
• Demonstrated experience with QMS processes (deviations, CAPA, change control, audits)
• Strong knowledge of GMP and regulatory expectations
• Must communicate fluently in English.
• Ability to lead and influence without direct authority
• Strong analytical, problem-solving, and decision-making skills
• Excellent communication and stakeholder management skills

Preferred Characteristics

• Strong working knowledge of Quality Management Systems in GxP environments
• Proficiency in auditing (internal, supplier, and external inspection readiness)
• Solid understanding of GMP regulations and Good Documentation Practices
• Ability to balance proactive and reactive quality priorities in a dynamic environment
• Proficiency in SAP, ServiceMax, SharePoint, Microsoft Excel, Word, and PowerPoint.
• Certified Quality Auditor (CQA) or equivalent certification
• Experience with Lean / Six Sigma methodologies
• Experience working in customer-embedded or outsourced service environments

Working Environment

• Must be able to work in a laboratory, controlled environments requiring personal protective equipment (e.g., lab coat, safety glasses, etc.).
• Employee may be required to handle hazardous waste according to local, state, and federal regulations.  Duties may include identifying, handling, generating, accumulating, storing and labeling hazardous waste.
• Potential risk to lab-based hazards including but not limited to extreme temperature, biological materials, and hazardous chemicals.
• May be required to complete Medical Clearance, Respiratory Protection Training, and Fit Testing to wear a respirator as protection against hazards present in the laboratory environment.

The annual compensation range for this full-time position is $80,000 to $90,000. The final base pay offered to the successful candidate will be determined by factors including internal equity, work location, as well as individual qualifications, such as job-related skills, experience, and relevant education or training.

PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.