Online Firearm Specialist

Summary: Provide online customer service, list firearms and manage all firearm transfers in a timely manner.

Essential Duties and Responsibilities:

1. Clear firearms using safety first procedures
2. Accurately log firearms into and out of Federal Firearm License (FFL) logbook
3. Clean firearms and prep for photography
4. Photograph firearms for sale
5. Accurately price and list firearms for sale online
6. Discount aged inventory and re-list unsold items
7. Ship firearms to a validated FFL dealer through EZcheck
8. Responsible for transferring firearms out to stores
9. Manage customer emails and phone calls
10. Process money order payments, credit card payments, bank deposits and refunds
11. Other duties as assigned by upper management

Qualifications:

Formal Education and Experience Requirement (Must meet one or more of the following requirements):

• High School Diploma or GED

Knowledge: 

• Proficient in Microsoft Office Suite
• Proficient on Apple/AOS systems
• Multiple online sales software platforms – eBay, Amazon, etc.

Certificates, Licenses, Registrations:  

• Eligible to obtain any special state required licenses and/or certificates as required by law or the company
• Must maintain eligibility to be a responsible person on FFL license

Physical Requirements:

• Stand or sit (stationary position) 50% of day
• Walk (move, traverse) 50% of day
• Use hands/fingers to handle or feel (operate, activate, use, prepare, inspect, place, detect, position) 100% of day
• Climb (stairs/ladders) or balance (ascend/descend, work atop, traverse) 20% of day
• Stoop, kneel, crouch, or crawl (position self to, move) 30% of day
• Talk/hear (communicate, detect, converse with, discern, convey, express oneself, exchange information) 100% of day
• See (detect, determine, perceive, identify, recognize, judge, observe, inspect, estimate, assess) 100% of day
• Taste/smell (detect, distinguish, determine) 100% of day
• Pushing or pulling 20% of day
• Reaching 20% of day
• Repetitive Motion 20% of day

Lifting Requirements:

• Medium Work: Exerting up to 50 lbs. of force occasionally and/or up to 20 lbs. of force frequently and/or up to 10 lbs. of force constantly to move objects

PAL Management, Inc. offers a competitive total rewards package. Compensation includes base wage and, depending upon position, may include other earnings such as bonus, incentives and commissions. Actual pay offered will vary based on multiple factors which may include, without limitation, experience, education, training, specialized skills and certifications, minimum wage/salary requirements under local law.

Benefits include medical, dental, vision, wellness programs, life insurance, health and dependent care spending accounts, paid time off, 401(k), short- and long-term disability, subject to the eligibility requirements for each benefit plan.

PAL Management, Inc. is an Equal Opportunity Employer/Veterans/Disability.