Onsite Coordinator

Description

Trescal is a growing company, looking for new talent to join our organization! We are the premier independent calibration, repair, and asset services provider in the U.S. We provide our customers single-source, cost-effective, best-in-class solutions.

Our team is comprised of talented professionals who excel at providing industry leading calibration, repair and asset management services to our customers. As an employee at Trescal, you will join a people-centric company with an incredible culture. We encourage new ideas and suggestions in order to continue to offer both customers and employees the services and benefits in a dynamic, global marketplace. We value teamwork, integrity, quality, innovation, and dynamic engagement.

We have a great opportunity for an On-Site Coordinator to join our team in Irving, TX.

In this role you will:

· Responsible for day to day scheduling and dispatching of our Mobile Calibration Laboratories.

· Part of a team that includes Customer service, Field Technicians, IT, Business Development, and Finance.

· Primary contact with customers via email, live chat, phone and face-to-face, if required, to ensure that we meet our daily objectives of customer satisfaction

· Take ownership of the process that includes making sure that calibration services are scheduled, site logistics are confirmed, handling customer inquiries about our services, and providing timely communications between our on-site crews and customers.

· Administrates document review for invoicing and job completion.

Requirements

As an On-Site Coordinator you must possess:

· High School diploma, GED, or equivalent

· 2 years’ experience in a customer service/relations role

· Excellent customer service skills

· Microsoft Office product experience including writing and sending emails, maintaining Excel spreadsheets, creating PDF's, organizing email in box

· High sense of urgency

· Strong attention to detail and be able to adhere to established procedures

· Proven ability to prioritize and manage multiple tasks simultaneously

· Ability for minimum travel – local in state

And we would prefer:

· Previous experience working in an inventory tracking system

· Experience in scheduling work and dispatching field service personnel

BENEFITS:

We believe people are the most important part of every business, which is why we offer more benefits than a great health insurance plan. At Trescal, we have a strong track record of retaining our employees by providing challenging work experiences, learning and development opportunities, and a success oriented collaborative environment. In addition, we offer paid time off, a 401k plan, career development opportunities, referral bonuses, and a competitive benefit package.

Does this sound like you? If so, APPLY NOW!

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability or veteran status.