On-site Manager

An On-Site Manager will have responsibilities to manage/mentor an On-Site Supervisor(s). This is a senior role that will use their proven management and customer successes in order to achieve Company and Customer goals.

Operations Management

• Provide consistent employee orientation using company standards that include safety and accident procedures and anti-harassment standards.

• Ensure compliance by maintaining proper employee records including payroll, scheduling, disciplinary and counseling, etc.

• Use of all available tools to maintain the operation of the account such as Avionte, Web Mail, and applicable timekeeping systems.

• Enforce policies specific to the client and document important information for both the client and Proman.

• Control costs of the operation including overtime, unemployment, show up pay, PPE usage and worker’s comp to ensure the financial success of the operation.

• May work with branch office to implement recruiting campaigns.

Customer Management

• Ensure customer satisfaction through identifying and addressing their needs and requirements in a timely and thoughtful manner and providing appropriate follow-up.

• Ensure compliance with Proman Staffing safety guidelines with site inspections and monitoring of accidents.

• Assist customer as needed with any workforce concerns.

• Build and maintain a positive business relationship with customer through frequent and open communications with key contacts and branch management.

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• May assist with resolving customer billing questions.

Team Management

• Work in conjunction with Branch Manager to counsel and discipline employees as needed. Maintain required documentation for all performance management activities.

• Monitor and obtain signature approvals for all time tickets prior to payroll preparation. If required, enter accurate and timely payroll information in the Avionte system.

• Assure communication of all Proman Staffing and client work policies and assure compliance with same.

• Provide timely unemployment and accident reporting. Monitor worker’s compensation costs and provide oversight of transitional duty assignments.