Onsite Medicaid Eligibility Representative

Start Date: Immediately

Pay Rate: $16.25 /hr. based on experience, plus monthly bonus ($0- 350) after 90 days.

Hours: Monday - Friday 9:00am-5:30pm

Who is Hospital Referral Services? 

Hospital Referral Services has an opening in the Akron area, and we are looking for self-motivated professionals to add to our growing team. If helping people is something you enjoy, this may be the right job for you.

No one wakes up in the morning and says, "Today I want to go to the hospital". We are here to help when the unexpected has happened. Hospital Referral Services on-sites screen and help patients’ bedside to see what assistance programs the uninsured or underinsured may be eligible to receive.

HRS's team of experts helps guide patients through the Medicaid process so the patient can focus on recovery.

Our employees voted us Top Workplaces 3 years in a row! 

The Onsite Medicaid Eligibility Representative will be responsible for:

• Reviewing the hospital work queue or census to identify uninsured patients.
• Screening/Interviewing patient’s bedside in an Emergency Room/Hospital setting to determine possible eligibility for any assistance programs available including Medicaid and charity.
• High volume of walking and standing. (70% - 80% of your shift)
• Completing applications for Medicaid benefits and charity programs as needed.
• Maintaining a positive working relationship with co-workers, hospital staff and patients.
• Abiding by HIPAA rules and regulations to protect patients’ privacy.
• Meeting production goals and objectives as assigned by hospital and management on a monthly basis.
• Maintaining confidentiality of account information at all times.

PM21

  Work Requirements: 

• Previous customer service experience preferred.
• Must have basic computer skills.
• Must be able to multitask and type minimum 30 WPM (typing test will be conducted).
• Must have reliable transportation.
• Good attendance and dependability is essential.
• Successful completion of drug and background test required.
• Annual Flu shots, COVID 19 Vaccine and TB testing required.

Training for the Onsite Medicaid Eligibility Representative:

• One week of classroom training, covering HIPAA regulations, Revenue Group procedures, role-playing, objections, systems, and procedures.

Our Benefits:

• 100% Paid Training
• 401(k) matching
• Paid Time off (PTO) – Up to 10 days your first year!
• 8 Paid Holidays – Including your birthday!
• Referral Program
• Employee Assistance Program (EAP)
• Growth & Continued Training
• Dental & Vision insurance
• Health insurance (including Long & Short-Term Disability)
• Life insurance (Company Paid)
• Free Parking

EEO Statement: We are an Equal Employment Employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local laws.

PM21