Onsite Operations Coordinator

Cortica is looking for an Operations Administrator to join its growing team!  

• As the Operations Administrator, you will represent Cortica as patients and families enter the clinic.


• In our fast-growing company, your role involves daily operational tasks crucial for clinic support, requiring excellent communication, organization, and leadership skills.


• Your compassion, attention to detail, and dedication to making a difference will contribute to successful outcomes.
  
  

What will you do? 

• Support site operations including but not limited to open/close procedures; facility maintenance; and inventory, equipment, and furniture management. 

• Complete administrative tasks such as greeting families and clients, client check- in/check-out, collecting copays, assisting with appointment scheduling, and document management. 

• Interface with facility vendors and monitor inventory for necessary supplies. 

• Oversee clerical procedures at the front desk, and handle communication effectively. 

• Work closely with the Site Operations Manager and schedulers to identify and correct problems relating to same-day scheduling backfills, cancellations, scheduling conflicts, and EMR errors/fixes. 

• Assist with onboarding of new hires and orientation. 

• Appropriately communicate and escalate issues to authority. 

• Prepare and sanitize treatment rooms, maintain cleanliness, and provide therapist support as needed during treatment and/or transitions. 

• Ensure a safe working environment including removal of safety hazards and following clinic safety protocols. 

• Cross-train with other roles to ensure coverage of clinic operations. 
  
  
  

We’d love to hear from you if: 

• You hold a high school diploma or equivalent. 
  
  


• You have 1+ years of office experience, preferably in healthcare. 
  
  
  

Your Compensation & Benefits  

• $2,000 continuing education stipend.


• Receive competitive compensation, $21.17/hr to $26.47/hr, depending on experience.


• 401k matching.


• PTO and continuing education/wellness days.


• Paid holidays.


• Health, vision, dental, and pet insurance.


• Referral bonuses.
  
  

EOE. This posting is not meant to be an exhaustive list of the role and its duties. Please review the job description in the following link: https://bit.ly/3PWcxUW 

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E-Verify Participation 
This employer participates in E-Verify. Click here to view the E-Verify Poster and your Right to Work. 
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