On-Site Supervisor

AdeptHR is Hiring an On-Site Supervisor!

Location: Ontario, CA
Schedule: Monday–Friday, 7:00 AM – 4:00 PM
Overtime: Possible overtime and occasional Saturdays
Pay Range: $22.00 – $24.00 per hour

Position Overview

AdeptHR is seeking an experienced On-Site Supervisor to serve as the key liaison between our client and our on-site associates. This position is responsible for supporting workforce operations, ensuring client satisfaction, and managing associate performance, attendance, and engagement.

The On-Site Supervisor helps relieve client supervisors of labor-related administrative responsibilities while maintaining a smooth, performance-driven, and quality-focused work environment.

Essential Functions & Responsibilities

• Fill and service client orders efficiently through interviewing, hiring, and placing temporary associates
• Identify qualified associates through AdeptHR’s recruiting process to maintain an inventory for current and future client demands
• Conduct recruiting activities when required by client contract
• Provide follow-up with clients to ensure satisfaction of filled orders
• Attend account planning and forecasting meetings with client management
• Monitor arrival times and attendance to meet daily headcount needs
• Serve as the primary communication contact for associates on assignment
• Troubleshoot workforce and performance concerns with client supervisors
• Conduct associate orientation on client policies, procedures, safety, and training
• Supervise temporary associates and provide coaching, counseling, and documentation utilizing AdeptHR technology
• Monitor production and quality efficiencies and implement corrective actions when needed
• Perform associate evaluations and ongoing performance reviews
• Maintain and audit recordkeeping for client and associate files
• Implement award and recognition programs for attendance, safety, and performance

Risk Management & Safety Responsibilities

• Respond to all Workers’ Compensation claims immediately when reported
• Ensure employees are offered medical treatment on the date an injury is reported
• Complete all required Workers’ Compensation documentation within 24 hours
• Communicate regularly with AdeptHR Risk Management, medical providers, employees, and clients regarding work restrictions and status updates
• Conduct daily floor walks to monitor productivity and evaluate workplace safety
• Complete safety walk-through checklists and submit daily to the Risk Coordinator
• Partner with AdeptHR Human Resources on complaints, investigations, accommodations, and other HR matters

• At least 1–2 years of previous supervisor experience
• At least 1 year of staffing industry experience
• Bilingual English/Spanish required (Spanish fluency strongly preferred)
• Must demonstrate longevity and stability in work history (no frequent job hopping under one year per employer)

• Growth Opportunities
• On-the-Job Training